Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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The experience was very bad and they were rude non communicative at all. I never knew a thing about my vehicle unless I called communicative at all. I never knew a thing about my vehicle unless I called More
The people that work there are all very courteous. . But I find it hard to believe when told they were out of inspection stickers for August on the 3rd day of the month. Poor planning on someone’s par . But I find it hard to believe when told they were out of inspection stickers for August on the 3rd day of the month. Poor planning on someone’s part. Especially when you’ve made an appointment 3 weeks in advance to have an inspection done. They have always been very efficient in the past. More
The experience was fine. The waiting area had snacks, water, tv, and a charging station. I went in for an oil change and tire rotation. My air filter was also changed. I thin The waiting area had snacks, water, tv, and a charging station. I went in for an oil change and tire rotation. My air filter was also changed. I think when they changed my cabin air filter behind the glove box, they did not align it back right. My glove box was open when I got back in my car. When I got home I took it apart and reset it myself. More
I have had to service my jeep here multiple times, and it seems each time there is an issue. Multiple issues with ordering the wrong parts causing my jeep to be kept longer than expected. Wrong part as in li seems each time there is an issue. Multiple issues with ordering the wrong parts causing my jeep to be kept longer than expected. Wrong part as in literally parts for the wrong seat, for one example, with the only explanation being “ yea, I don’t know how something like that happens”. Also, almost impossible to get an update on your vehicles status without calling and getting transferred over and over again. It’s never a great experience when I have to bring my jeep here. More
Waiting for a part for over 45days. No response from service advisor Tina Dickinson. Paid for the part. Not Good. No response from service advisor Tina Dickinson. Paid for the part. Not Good. More













