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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,848 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,848 reviews
Verified Customer
February 18, 2023
Service and General Manager very helpful with issue. The factory request was unsatisfactory and even responded identifying the wrong vehicle. The factory request was unsatisfactory and even responded identifying the wrong vehicle. More
by cdnewby14
Employees Worked With
Worked only with service personnel
February 18, 2023
This was a great place to buy a car the people were so friendly and helpful and also made some new friends would definitely recommend southern to everyone friendly and helpful and also made some new friends would definitely recommend southern to everyone More
by wun08
Employees Worked With
Mark baillio,Martin handley
February 15, 2023
Haley, my service provider was very friendly. She has changed my opinion on this location. I hated coming to this Southern previously because the staff seemed miserable and were not friendly. Hal She has changed my opinion on this location. I hated coming to this Southern previously because the staff seemed miserable and were not friendly. Haley has a positive spirit about her and my work was completed when she said it would be. More
by squirtstrickland117
Employees Worked With
Haley More
February 15, 2023
Can not put into words how awesome an experience it was to work with Todd and Tim. They were super helpful and made sure that I was very well taken care of. Couldn't have asked for a more pleasurable inter to work with Todd and Tim. They were super helpful and made sure that I was very well taken care of. Couldn't have asked for a more pleasurable interaction. More
by repine101
February 14, 2023
Best deal, the best selection, and great people to work with. What more would you look forward to doing? with. What more would you look forward to doing? More
by D.M.H.
February 13, 2023
Kept the vehicle for two weeks. When told it was ready, vehicle did not start. Paid for new starter. Two days later, vehicle still not starting. Nearly 2k in repairs. When told it was ready, vehicle did not start. Paid for new starter. Two days later, vehicle still not starting. Nearly 2k in repairs. More
by FSPMJ4594
Employees Worked With
Service dept.
February 13, 2023
The service was quite good. Did a swift check. Told 2.5 hour wait. But was mor like 1.5. Thank you all. Did a swift check. Told 2.5 hour wait. But was mor like 1.5. Thank you all. More
by brodgers51361
Employees Worked With
Carla . Very personal. Great attitude. All around beautiful person. The lady that took my car keys. Same great attitude. Awesome
February 10, 2023
Very disappointed with the fact that when we picked up my vehicle after it had been worked on in December 2022 we weren’t told about any other issues…was told that it had been fixed and was all set ….loss wi vehicle after it had been worked on in December 2022 we weren’t told about any other issues…was told that it had been fixed and was all set ….loss wiring was the explanation. One week later the engine light appeared… called had to wait until February 2023 for it to be looked at…….was told about three different issues and one had already been done….I explained that I had receipts showing that the spark plugs had been replaced….again very disappointed with how I was spoken to by the representative when I was asking her about the previous repair work and it not being discussed with us that my Jeep had other issues that should be addressed More
by MISSY.PETERS61
Employees Worked With
