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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,765 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,765 reviews

November 05, 2022

Our salesperson David was wonderful. Very knowledgeable about the vehicle and answered all my questions. James Regan was also very helpful in finding the right vehicle and all of the fin More

by rondarotruck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Regan
Nov 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you again for the positive feedback, Ronda!

November 05, 2022

New ownership and horrible service. Price was 30% more than estimate and no explanation. Very aggressive and unprofessional service manager. Avoid at all cost. More

by adam.m.conley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Adam. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

November 05, 2022

Great people. Great service. Excellant customer service lady. Everyone was nice and helpful. Glad they are my dealer. More

by KDISH47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 04, 2022

I had over 2k worth of work done. Parts came off in 2 days! Had the parts replaced and a couple days later they came lose again so I did it myself. Finally my steering links are secur More

by KENNETH.E.REYNOLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Who knows
Nov 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Kenneth. Your feedback has been provided to the team and they will be following up with you directly to help you.

November 04, 2022

at this This is the 13th vehicles, 11 Jeeps and 2 Ram trucks. It is my go too place for my new cars. More

by DCAROLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alexander
Nov 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, George! We sincerely appreciate your loyalty and trust.

November 03, 2022

I appreciated the ease of getting in for an emergency appointment prior to a long trip out of state. More

by staciebanfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Ashley
Nov 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again! Your loyalty is appreciated.

November 03, 2022

Were unable to complete the recall on the blinker. Overall service was great, getting in for another service appointment not so easy. Wish the recall had been completed. More

by NAVY_BLUE_US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your response and will be here for any needs you should have in the future.

November 02, 2022

Good Service! !! The Service Department folks were very polite and kept me informed. Thank you!!! More

by debjwalker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, Deb! Have an awesome day!

November 02, 2022

Customer service was 5 stars, above and beyond for a part that had just run out of warranty, thank you! More

by sweetblackmach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 01, 2022

Everyone worked hard to make sure I had a good experience. Excellent selection of cars and friendly staff on top of that. Thanks for putting me in my new Wrangler! More

by dale_eiser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Dickson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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