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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,851 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,851 reviews
Verified Customer
February 03, 2023
A great experience from start to finish. I highly recommend, as their customer service is second to none! I highly recommend, as their customer service is second to none! More
by Rumble Bee
February 02, 2023
Losing confidence in service department attentiveness. Brought my vehicle in check engine light which required a parts orders. Stopped by dealership for status of order and scheduled repair. Return visit Brought my vehicle in check engine light which required a parts orders. Stopped by dealership for status of order and scheduled repair. Return visit wrong part ordered. Waited a while before checking status. I've haven't been successful in reaching my service contact nor have I received a call back. Appears I have to stop by the dealership once again for status. More
by boscodog98
Employees Worked With
Sam Vanderslice
February 01, 2023
They sold me a car that was a complete wreck over $7000 in repairs to still have problems . Wanted my car back they said it was sold but then said they wanted to put me in something else and now I’m in the in repairs to still have problems . Wanted my car back they said it was sold but then said they wanted to put me in something else and now I’m in the hole over $20000 in a car with problems still . They say their cars run through service and are fully inspected when that is completely a lie . My car I got from them now was said to be serviced when the alignment was off the bolts used to align are bad and can’t be adjusted properly and the serpentine belt is bad so now I’m paying over double for a car that has problems which they never disclosed . Would not recommend going here as now I’m screwed for the next 7 years on this car . More
by codybutler757
Employees Worked With
Other Employees :
Justin did everything he could to help me but management still managed to screw me over every which way they could
February 01, 2023
Its a great dealership to work with. Great Service. The Service manger I spoke with was very helpful in getting my vehicle taken care of. Great Service. The Service manger I spoke with was very helpful in getting my vehicle taken care of. More
by gsfox17
Employees Worked With
February 01, 2023
Really friendly staff, very well kept, great inventory. It was a seamless process and would definitely recommend! It was a seamless process and would definitely recommend! More
by IANWBOONECF
Employees Worked With
January 31, 2023
Awesome service. Will always recommend potential customers. The technicians and service representatives are remarkably great. Will always recommend potential customers. The technicians and service representatives are remarkably great. More
by derrick.june
Employees Worked With
January 31, 2023
Great service Great people just excellent work to my vehicle would not go anywhere else vehicle would not go anywhere else More
by NCEAGLES22
Employees Worked With
January 31, 2023
Great Service! Salesman and Manager Treated me amazingly well! They made sure any issues I had were taken care of quickly! I would definitely recommend buying from Salesman and Manager Treated me amazingly well! They made sure any issues I had were taken care of quickly! I would definitely recommend buying from Jacob and Todd! More
by RMKTJ22
Employees Worked With
Jacob Peregrin, Todd Nichols
January 29, 2023
I love this dealership they helped me through the whole buying. I felt like family buying. I felt like family More
by Tiyonna
