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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,866 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,866 reviews

September 07, 2022

The intake representative was great but the tech who did the oil change only checked4 of the 27 point inspection and they said it was because he was new and did not know. Interesting. Then I had to come b More

by CLEOPATRAMORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not get names
Sep 07, 2022 -

CLEOPATRAMORRIS responded

Also the intake representative came with my service recommendation and cost in writing and then i gave approval for service. She was great but the incompetent cashier had a different amount and she not only couldn't explain to me the extra cost but became belligerent and rude ehen i asked for a breakdown of extra cost, to the point we almost got into an physical altercations and her coworker had to hold her back. Incompetent and terrible representation of your company. Unexceptional. I will not bring my care back to this site.

Sep 07, 2022 -

CLEOPATRAMORRIS responded

Ok thank you

Sep 08, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Cleopatra. As our leaders are having difficulty locating your information, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 07, 2022

I GET ALL MY SERVICE WORK DONE HERE. THE TECHS ARE VERY KNOWLEDGEABLE IN MANY DIFFERENT CAR BRANDS. More

by JOHNT8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TINA.DAVE.HAYDEN
Sep 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 05, 2022

Great service very quick and people are always so friendly! Buy a car here you won’t regret it More

by HVANCUYCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 05, 2022

Anthony took excellent care of me and my family. Found us the perfect vehicle for our needs and was able to make the experience as painless as possible! More

by BrandonJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 04, 2022

Both Sharief and Todd were a pleasure to work with. They were both very pleasant and professional. The receptionist was happy and friendly. More

by CHARLOTTEMBAILEY2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharief and Todd
Sep 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 04, 2022

Everything went great with the deal they really work with you at southern dodge everybody is nice and very helpful y’all should stop by and ask for Adam and get you a new charger !!!! More

by rickythomas518
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 03, 2022

You have one of the best salesman in the area Naz is a professional at all times and if it wasn’t for him you would not have made that sale he is an example for all More

by Jpowell1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazier Burley
Sep 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 02, 2022

Lowen is THE BOMB. I was nervous about buying a car but he made the experience great. More

by takarose88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 02, 2022

Great job and I'll feel good referring other people there. Keep up the good work. More

by Cousar_v
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Sep 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 01, 2022

One of the best car buying experiences. Everyone was very helpful, and very personable. Recommend everyone visit Southern and purchase their next vehicle! More

by kelly75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baillio, Sarah
Sep 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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