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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,820 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,820 reviews

July 26, 2022

It was really really really really really great service! Good service good service! ! Really goood More

by j.odell.sims
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Reynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean O'Hara, Todd Nichols, John Privett
Jul 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 26, 2022

Joseph Spence is without a doubt the most skilled salesman-technician I have had the please to meet. This was my third Wrangler but I wanted my new Wrangler to meet my exacting specifications - and More

by tomebert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
July 26, 2022

Good service. Specifically the tech. Guy is great. Best around and yall are lucky to have him! More

by kallik777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Dodd
Jul 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 26, 2022

Service and parts are great , Sales the poorest service you can imagine . It’s honestly sad More

by cleemedley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Sarrazola
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your continued feedback. Our team has your information and will be coordinating with you further.

July 25, 2022

Was very pleased with the service didn't have to wait long to be seen More

by alb2k2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 25, 2022

Reserved hood part one week in advance of my appt. on July 1st, but it was not there for my service appt. I was disappointed because now I have to go back to have it installed when it gets in. Have he More

by TIM.SEVERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service People
Jul 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thanks, Tim. Our team has received your feedback and will ensure your satisfaction. Enjoy the day.

July 25, 2022

Staff was very friendly and professional. and the wait times are not long at alll More

by marcuswallace42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Dickson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 22, 2022

Courteous, caring and timely service. My husband and I have total faith in the Southern management and service teams. More

by darcy.g.mckenzie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 22, 2022

Justin Carr was a great person to work with. Always anxious to help in any way. It was a pleasure. More

by mainer4ever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 20, 2022

The service department staff was polite and professional. They worked quickly and even apologized for the wait. There was no wait to be sorry for though. I would recommend them highly. More

by williamrbrown99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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