Back

Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,935 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Contact Dealership

2747 N Military Hwy

Norfolk, VA

23518

Directions

By Type

Showing 2,935 reviews

September 25, 2022

Did not hold up to promises to fix issues on the car. When I went to pick it up after the Fixes the man behind the counter was very rude and stated "I have a 150 cars on the lot and I cant keep up with a More

by blake18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Naz
Sep 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 24, 2022

Great people and atmosphere. They Took their time and called/ texted me back almost immediately. More

by ddarko457
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dantzler
Sep 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 23, 2022

Great experience from order to delivery. The people at the store kept me up to date with the status along the way. Everyone was awesome to deal with and the vehicle was better than expected More

by mupright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Biallio
Sep 23, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 23, 2022

Had to take my truck in twice. 1st time was for a recall and the second time was to clean up the mess they left in my truck and the paw prints that were all over the headliner. More

by myeronstanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina Dickerson
Sep 23, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Stanley. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 22, 2022

Service department was great upon check in. During the repair, I received no updates concerning my repair. I had to call to get updates. Found out part had to be re-ordered and then found ou More

by JEFFREY_SEXTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Sep 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Jeffrey. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 22, 2022

Southern Fiat took care of my recall that another local Fiat dealer messed up. Southern Fiat kept me informed the entire and provided me a loaner for the length of the repair. More

by jward2865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickerson
Sep 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 22, 2022

SIMPLY AMAZING! MARTIN AND JAY WERE THE BEST HANDS DOWN I WOULD DEFINITELY COME BACK More

by spectacula5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARTIN
Sep 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 21, 2022

Dealership was fast at correcting an issue caused by a previous visit to same dealership. More

by RBUTCHER40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Sep 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 20, 2022

If I could rate less I would. They quoted my mother $1200 to replace a radiator fan assembly. In reality a $25 relay needed to be replaced. I know because I fixed it myself. Avoi More

by John Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Sep 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, John. To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 20, 2022

I was in and out in a timely manner and very satisfied with the service. More

by JOPALMER27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

...
153
...