
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Did not hold up to promises to fix issues on the car. When I went to pick it up after the Fixes the man behind the counter was very rude and stated "I have a 150 cars on the lot and I cant keep up with a When I went to pick it up after the Fixes the man behind the counter was very rude and stated "I have a 150 cars on the lot and I cant keep up with all of them" The promissed to fix the paint and windshield and the paint repair was fair but not a professional job and the windshield was not fixed properly and during the "repair" they made a small chip run. Very poor experience, their main concern was the sale. Interesting that my salesman is not even a choice to be able to be rated. Never will I ever buy a car from them again. They also put LoJack on the car. Told me I had to buy it, that it was done on all their cars. More
Great experience from order to delivery. The people at the store kept me up to date with the status along the way. Everyone was awesome to deal with and the vehicle was better than expected The people at the store kept me up to date with the status along the way. Everyone was awesome to deal with and the vehicle was better than expected More
Had to take my truck in twice. 1st time was for a recall and the second time was to clean up the mess they left in my truck and the paw prints that were all over the headliner. 1st time was for a recall and the second time was to clean up the mess they left in my truck and the paw prints that were all over the headliner. More
Service department was great upon check in. During the repair, I received no updates concerning my repair. I had to call to get updates. Found out part had to be re-ordered and then found ou During the repair, I received no updates concerning my repair. I had to call to get updates. Found out part had to be re-ordered and then found out during a phone call the mechanic was out due to medical. I had to initiate the conversation to see if they would re-assign the work or did I have to wait an undetermined amount of time for the mechanic to come back. It took an email to and phone call from the general manager to get the repair completed. More
Southern Fiat took care of my recall that another local Fiat dealer messed up. Southern Fiat kept me informed the entire and provided me a loaner for the length of the repair. Fiat dealer messed up. Southern Fiat kept me informed the entire and provided me a loaner for the length of the repair. More
If I could rate less I would. They quoted my mother $1200 to replace a radiator fan assembly. In reality a $25 relay needed to be replaced. I know because I fixed it myself. Avoi They quoted my mother $1200 to replace a radiator fan assembly. In reality a $25 relay needed to be replaced. I know because I fixed it myself. Avoid these scammers at all costs! More