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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.2
2,834 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,834 reviews

February 01, 2022

This is the first time I've had a good experience dealing with a dealership. Wasn't pushing and very informative. There were a few problems that happened and it was handled quickly without question. More

by JCAV92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeShawn Showell
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Feb 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 01, 2022

Everyone I spoke with wer respectful and helpful. They assisted me in purchasing a truck online and delivered it to my house. It was the most pleasant buying experiences that I have had. More

by craig.warfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 31, 2022

Excellent Service provided with speedy service. Good customer Service. Good folow up on each step of the serice. More

by RCHANDRA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rozy
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Feb 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 30, 2022

I have been coming to Southern Dodge for at least 15 years and I have always been very satisfied. More

by chclen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson and Martin Jones
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Jan 31, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 30, 2022

Always so nice and professional. Service is quick and the communication with me is excellent. I’m a happy customer. More

by Idicioccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 28, 2022

Although there was a delay in my delivery, this dealership went above and beyond to take care of me. Highly recommend this dealership. More

by jerrolbwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, John and Melvin
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Jan 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 26, 2022

Tina is great and did an excellent job taking care of me and my vehicle. Thank you Tina! More

by LOWEN_JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
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Jan 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 26, 2022

SERVICE WAS GREAT; HOWEVER, I HAD TO WAIT APPROX 30 MIN. BEFORE ANYONE WAITED ON ME. I HAD AN APPT. AT 8AM AND WASN,T SEEN UNTIL 10:30AM More

by gr8ermnistry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NO NAME
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Jan 27, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your rating and feedback. We will be happy to have you speak with our service leaders regarding your wait time. In order for the team to reach you successfully, please provide us with your full name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

Jan 27, 2022 -

gr8ermnistry responded

JOHN HARRELL--757-472-4000

January 24, 2022

Tina is an excellent Service Advisor. Every time I visit Southern for work on my 2019 Ram 3500, she takes good care of me and my truck. More

by MSLONE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Report | Print
Jan 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 24, 2022

Love working with Rosie, always kind and responsive! Dealership is very quick and willing to get the job done in a timely manner! More

by ZACHARY.BANKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
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Jan 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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