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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.1
3,546 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 3,546 reviews

June 03, 2026

I went in for a routine oil change on the 23rd of June. After this oil change my car leaked oil all over my driveway and neighborhood but had to wait until the holiday weekend passed to return to the deale More

by whitingmadisen
Recommend Dealer
No
Employees Worked With
Tina
Jun 10, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention, Madisen. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 03, 2026

I'm sure why im being changed for safety glasses and gloves. Isn't this part of your mechanical standard epa safety? Also being charge for towels for clean up behind themselves is ridiculous it's part More

by DILLARDCRAIG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

June 02, 2026

Very pleasant and professional. Very helpful. Knowledgeable. Friendly. I will come back again. For my truck. More

by edward.britt
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Jun 10, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 02, 2026

Amazing service dept and by far the most professional experience with the sales team. I buy from no where else. More

by m.duffy0414
Recommend Dealer
Yes
Employees Worked With
Kenrich and Cameron
Jun 10, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 02, 2026

While scheduling a Saturday morning appointment for an oil change, multipoint inspection, tire rotation, and state inspection was easy, the actual execution of the service was highly disappointing. The se More

by Lisa Malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Lisa. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 01, 2026

Fantastic experience working with Sean, Todd and Nazir was able to get the price and payment I needed to be at. Ecstatic to be back in a RAM after a brief but terrible experience with Chevy. I will happil More

by MIKE.TRIPA
Recommend Dealer
Yes
Employees Worked With
Sean Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Walker
Jun 10, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 01, 2026

Service was done in the time they said it would be done. All requested work was satisfactory. Still the worst coffee machine in all of Hampton Roads. More

by WILLIAM.LIPSETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 01, 2026

Hidden add ons not listed on the site, detail left a nasty cup in a compartment, decent deal, finance lied to me several times and refuses to take accountability. More

by CVSEXTON
Recommend Dealer
No
Employees Worked With
Todd/jin/keyshawn
Jun 10, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jun 10, 2026 -

CVSEXTON responded

I responded to your internal survey - guess what? No response, no accountability.

May 31, 2026

Great service Highly recommend Randy Johnson as a mechanic number one service from him Keep up the great work More

by MRS.FROGGERSDAYCARE
Recommend Dealer
Yes
Jun 10, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 31, 2026

Got my free oil change, easy experience Trouble free experience as always, will be back as needed More

by rdwmson
Recommend Dealer
Yes
Jun 10, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!