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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.1
3,537 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 3,537 reviews

February 28, 2026

Great service and personal very nice. The change oil to my ram was short and professional. More

by JBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 27, 2026

After 5 days. They said they ran tests and I needed a new battery. Changed the main battery. I came and drove off the lot and broke down 10 mins later. Tow truck b More

by Terrickoh
Recommend Dealer
No
Employees Worked With
Service department
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Mar 03, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 27, 2026

Fast and easy oil change Drop the car off for express oil change and it was fast and efficient More

by cdhills4
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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February 27, 2026

Communication is beyond poor. No estimated time was given about my vehicle. My vehicle was held for 2 and half days to perform a diagnostic. I feel advisor should communicate bett More

by Brehoneeeee
Recommend Dealer
No
Employees Worked With
Service Advisor Michelle
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Mar 03, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Brehoneeeee" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 25, 2026

Unprofessional and poor service My service was not done and they had my car for two days . Manager was unprofessional about it More

by rogersrajah
Recommend Dealer
No
Employees Worked With
Michael
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Mar 03, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 25, 2026

Everything was great! No issues! Everyone is always nice and polite when I come there for service More

by JCOOPER32
Recommend Dealer
Yes
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February 25, 2026

I have been waiting almost full month for a call letting me know that a part has come in to fix the alignment on my jeep and to complete the recall on the battery. I have been in on 3 different occasions f More

by doysgirl43
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the name off hand who was the person who service the work.
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Mar 03, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Doysgirl43" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 23, 2026

Professional, friendly, and comfortable The staff was friendly and professional. The waiting room was clean, spacious, and comfortable. More

by peggydixon1951
Recommend Dealer
Yes
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February 23, 2026

Very professional and thorough. Very helpful and patient. A pleasure to work with Very happy! More

by jropco
Recommend Dealer
Yes
Employees Worked With
Eddie Macintosh
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February 23, 2026

All great. But mechanic.did not clean up his mess. Were he spilled oil on everything. Got home and oil just dripping on driveway. Had to clean up all of that More

by bigrich5620
Recommend Dealer
Yes
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