
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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They made it easy for me! I knew what vehicle I wanted but was not up for the drive to where they are, so.... We did everything by email. I did not speak to a live person eve I knew what vehicle I wanted but was not up for the drive to where they are, so.... We did everything by email. I did not speak to a live person even once until the actual delivery. They drove the vehicle to my house, several hours away. Troy patiently explained the main features of this truck--no pressure of rushing to get back home even though they had another long trip ahead of them. I felt Steve gave me a great price. Also, they responded to every email, no matter how trivial, really quickly, and it seemed that there was excellent and fast communication among the different folks I spoke to by email. It was wonderful and easy dealing with Southern! More
Buying - Good; Service work sloppy David approached us as soon as we got out of our vehicle on the lot. He asked what we were looking for and found us a RAM fitting what we wanted. Nego David approached us as soon as we got out of our vehicle on the lot. He asked what we were looking for and found us a RAM fitting what we wanted. Negotiations were not as bad as we expected. Although it was a new RAM it was a 2017 and was nasty due to sitting on lot. We were told vehicle would be detailed while we were purchasing, which was a long process. Detailing did not happen so scheduled return date. Came back and tail gate recall was done, but due to weather could not do detail or delivery package we purchased. Scheduled yet another date for all the work. Dropped off Friday mid-day picked up Saturday afternoon. Detail dept needs to learn how to clean inside doors, under tailgate, around windows. Truck still has yellow pollen in all these areas as well as the truck bed. Fifth wheel holes in bed still contain gum xxxxx. Brought dings on truck and pits in windshield to their attention and nothing was done. No cleaning done under the hood either. Everything under the hood is still covered in yellow pollen. More

Perfect Timing For This First Timer After 6 yrs of dumping money into my Audi I was finally going to pay it off with a plan to trade it in and get something else several months later. My After 6 yrs of dumping money into my Audi I was finally going to pay it off with a plan to trade it in and get something else several months later. My Audi had other plans and completely died the day before the payment was to be made. I'd recently traveled ot off town and was given a Jeep Grand Cherokee Overland as a rental during my week stay. I'd always said my next car would be the Audi Q5. That 1 week changed my mind COMPLETELY. I couldn't believe I'd been swayed to a Jeep over my beloved Audi. As soon as my car died the very next day I went to get that Jeep. This was my first time buying a car by myself. I left from work and drove straight to the dealership with my mind set. From the minute I entered the parking lot Reubin was there. He even opened my door when I parked and never left my side the entire time. I'm naturally a guarded person and with the stories I'd heard about salesmen I was very reluctant to say much if anything about myself personally. Reubin knocked down those guards within minutes just by talking. No pushy sales pitch or trying to talk me into something I didn't want. HE LISTENED. When it came time to financing Mr. Swift was wonderful too. They were the perfect team of genuinely nice men that appeared to be motivated to simply get me what I wanted instead of what they THOUGHT I needed. Reubin even delivered my car to my home and spent at least an hr showing me and my daughter all of it's features. It's been 13 days since my purchase and I'm still bragging about them to any and everyone that'll listen. I may have been "just another customer" to others but I left feeling like I had 2 cousins. When it's right... it's right. I was fortunate enough to be born a southern girl, But there's no denying this former Audi girl is now not only a Jeep girl, but a Southern Jeep girl thanks to Reubin and his Southern Style. (I know that was corny... but it's true) More

Awesome This was my first time buying a car!!! Didn't know what to expect!!! From the time we pulled in, Reubin was right there guiding us in and was right th This was my first time buying a car!!! Didn't know what to expect!!! From the time we pulled in, Reubin was right there guiding us in and was right there the whole time step by step!!! Thank you Reubin for working so hard to get me approved!!! I was a nervous wreck but you did everything in your power to make sure both my parents and I were at ease!! I will definitely recommend you to ALL my family and friends!!! Reubin you are the best at what you do!!! I appreciate it so much for you going over and beyond!!! To all the other staff that stayed late to make sure i was straight Thank you!!! More
Awesome The salesman listen to my concerns about what I desired in, what I was willing to spend. He explained the functions of the vehicle and matched my conc The salesman listen to my concerns about what I desired in, what I was willing to spend. He explained the functions of the vehicle and matched my concerns and price point to the right vehicle. The one draw back is the timing of the whole financial process. More
Outstanding Service! Our sales rep Kevin went above and beyond to meet the needs of my family when it came to buying our vehicles. He worked with me to get me the vehicles Our sales rep Kevin went above and beyond to meet the needs of my family when it came to buying our vehicles. He worked with me to get me the vehicles that I wanted and was very understanding that I had a budget set. Long story short, I originally went in to buy a vehicle to replace the lease I was currently in and ended up trading my other vehicle in as well, simply because of how great Kevin treated us. We ended up buying a 2018 Jeep Renegade to replace my lease that I had with Toyota, and we ended up trading in our Toyota Sienna to purchase a 2019 Dodge Durango. Both my wife and I couldn't be happier with the whole experience. More

Greattttttttttt service Service was greattttttttttttt, the environment is super friendly, makes you feel at home. Shouts out to Mr. Reubin Houston best salesman you'll ever c Service was greattttttttttttt, the environment is super friendly, makes you feel at home. Shouts out to Mr. Reubin Houston best salesman you'll ever come across More
Amazing service We recently bought a Ram with the assistance of Verena. Verena was knowledgeable, paid attention to details, and was patient! She did not rush our dec We recently bought a Ram with the assistance of Verena. Verena was knowledgeable, paid attention to details, and was patient! She did not rush our decision and answered our questions in detail. She along with the help of Branden made the sorting and selection process of the available trucks and their features hassle free! I highly recommend this dealership! More
Awesome experience. Our experience with Southern Dodge was great. Roger Owen was personable and knowledgeable about the two vehicles we were interested in. We appreciated Our experience with Southern Dodge was great. Roger Owen was personable and knowledgeable about the two vehicles we were interested in. We appreciated his low pressure willingness to go above and beyond to help with our purchase. The vehicle, it's price, and trade in value of our truck were exactly what we were looking for. We are thrilled with our certified pre-owned Dodge Ram truck! More

Best Experience Hands Down Made the usual lengthy process of purchasing a vehicle seemingly short and definitely a worthy buy. Originally came in for service and left with a dam Made the usual lengthy process of purchasing a vehicle seemingly short and definitely a worthy buy. Originally came in for service and left with a damn near new vehicle. More