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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,833 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,833 reviews

October 01, 2018

Awesome Service department was great. Quick, informative, very polite, clean. Everyone was nice and willing to help me with anything that I may have needed. G More

by kallik777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Staton
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 28, 2018

Good experience Service center provided top notch and quicker service than expected. Ms. Kelly took very good care of me and made sure that my appointment went as sup More

by MRHORTON28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Kelly
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thanks for your outstanding review! I'm very happy to hear that Ms. Kelly was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 28, 2018

Fantastic My experience was very streamlined. The professionals that I dealt with were very knowledgeable and had fantastic people skills. The dealership also s More

by corybrandonhicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jensen
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thanks for the wonderful review of your recent visit to our dealership, Cory. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Take care, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 28, 2018

Awesome mechanic and service advisor! Quick response time from the advisor and mechanic working on my car. I feel like Nancy the mechanic on my vehicle went above and beyond to make my exp More

by tristan.bailey73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Navy showers. Gary
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Tristan, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Nancy went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 28, 2018

friendly. always get you in and out. Made appointment for my free oil change and forgot I needed inspection for that month. They worked me in. I was in and out within an hour. The inspect More

by LILMICK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know her name. They lady that works in service department in the back
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Southern Dodge Chrysler Jeep Ram's Service Department. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 27, 2018

Excellent customer service Everyone was very nice and willing to help and work with you. They make sure they get the best deal for you and your family More

by DAY7BEAMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Oni
Oct 09, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thanks for your outstanding review! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 27, 2018

Quick Good customer service and in a great timely manner. Got there early and was out with in 2 hours. Answered all my questions and made sure I was satisfi More

by n.lopezalvarado90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Staton
Oct 09, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and informative service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 27, 2018

Outstanding customer service Everyone from the salesman to his boss to the business manager and everyone in between that we dealt with went above and beyond to make sure we were h More

by MBAGZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayt Hennesey
Oct 09, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 27, 2018

Welcome to Jeep My experience was taylor made to fit my needs. I was working w limited time and the salesman worked with me throughout the purchase. The additional sa More

by JENNIFERMMALPICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Oni
Oct 09, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that we were able to meet your needs. At Southern Dodge Chrysler Jeep Ram, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 27, 2018

Great Service Southern's Service team provided prompt and outstanding service during a time of month that is traditionally very busy for service and car inspections More

by JFSAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Livingston
Oct 09, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the great feedback! We're very happy that our service team were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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