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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,764 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,765 reviews

September 06, 2018

Helpful and efficient Everything was great. The only thing that was missed was the resetting of the oil life. The rental car was also awesome I had no idea I was eligible More

by bryan.rono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cale Spafford
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 06, 2018

Overall good experience! Nancy and young man were both greatl! I recommend the service center work on acknowledging each and every customer when they come in the door. A sim More

by rama326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy and another young male how seen how frustrated I was after waiting for someone to help me for over 15 minutes.
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate you for letting others know about your experience at Southern Dodge Chrysler Jeep Ram. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 06, 2018

Good Service I appreciate the service that I received on my 2016 RAM. Each time I have visited the sales / service department, it's always with a smile! More

by back_in_it2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Vaught, Taylor Jones
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 05, 2018

Oil Change The service department was very fast, they got my car in and out very quickly and did a great job love going to that particular shop. More

by LDUNLAP56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verena Eissinger, Carlton Little, Capt. Antar Wilson, Ed Mclean, Sean Vaught, Taylor Jones, Jamila Braxton, Larry Floyd, Samuel Oni, Axel Peterson
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 05, 2018

Above average dealership Limited slecetion on jeeps with 6 speed transmission...finance was painfully slow as well as detail with only about a 7 out of 10 on the detail job... More

by JUNIOR8787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jensen
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 05, 2018

Smooth experience. Salesman Robbie made my truck purchase smooth and seamless. Was quick to get me into a new truck and worked with me to get me something decent. Painle More

by dg92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for this excellent feedback. I am happy to hear that Robbie worked hard enough to make your purchase seamless and painless. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 04, 2018

Terrific! My husband and I had a great experience working with Daniel! We hit a few snags but he was there to help with every step! More

by TVICK83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouleau, Jamila Braxton
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for this great review! Daniel is truly an exceptional employee and we appreciate him for giving you a great experience. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 03, 2018

Totally Awesome Verena After I test two drove two different RAM 3500's and expressed to Verena that was going to do research on which truck to buy. I was impressed with her More

by Smitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verena Eissinger
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your feedback! I am very pleased to hear Verena’s professionalism and great customer service has earned your trust and business. We will share your comments with her and we look forward to seeing you at our dealership in the future. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 03, 2018

Oil change I was in and out really fast. They made sure that they reviewed any issues or possible issues that I need to get fixed in the future. More

by MARY.T.TUCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure of his name but he was the only service person that was working on Saturday Sept 1st
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate the kind words, Mary. We look forward to seeing you again in the future! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 03, 2018

Highly recommended! Excellent service, we have always used David G. as our mechanic for the last15 years. From the sales team through to the service department, they are More

by RONACKERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that David was able to consistently satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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