
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Quick Had a few things done to on my truck including an oil change and recall and changing a broken window button. Was able to drop of the vehicle the night Had a few things done to on my truck including an oil change and recall and changing a broken window button. Was able to drop of the vehicle the night before for an early appointment made the next morning. They called each time they had something completed and called to make sure I wanted to continue with the service and to give me an estimate. Great work, and was done earlier than expected. Prices at dealers are always high and the $100 charge just for visiting is also annoying. $150 in parts and labor with a $250 bill. But other than that service is great mechanics are friendly and staff is kind as well. More
Great service Got in and got out really quick. Everyone was friendly and helpful. And of course it didn't cost me a dime since I bought the car from them. Got in and got out really quick. Everyone was friendly and helpful. And of course it didn't cost me a dime since I bought the car from them. More
Break job, tire rotation, air filter My rating is based on the outstanding service and performance that I received. They did an excellent job on the break job that I received. My rating is based on the outstanding service and performance that I received. They did an excellent job on the break job that I received. More
Great timely service Was in and out in less than two hours. Very professional. Vehicle was clean, pulled into the lane and ready to go when completed. Very pleased. Was in and out in less than two hours. Very professional. Vehicle was clean, pulled into the lane and ready to go when completed. Very pleased. More
Didn't do the state inspection I took my Durango in for 2 recalls, an oil change and state inspections. The state inspection was not done, but during the 15 point courtesy inspectio I took my Durango in for 2 recalls, an oil change and state inspections. The state inspection was not done, but during the 15 point courtesy inspection, they notice my license plate bulbs were out, and wanted to charge $174 to change them both (Advance has the bulbs for $8.50 each). I couldn't spend another hour in driving for a new appointment for the state inspection. When I got in my car to leave, the steering wheel was so covered in dirt and grease, I had to stop before I left the service bay to wipe it down with a baby wipe. Very disappointed in the service, I expected much more considering how nice everyone was when I purchased the vehicle there. I thought the car would have at least been run through the car wash, but maybe that is not standard with Southern dealers? More
Oil Change The service crew were so helpful when I arrived. They promptly retrieved my information and keys, gave me an estimate on how long the job would take, The service crew were so helpful when I arrived. They promptly retrieved my information and keys, gave me an estimate on how long the job would take, and even finished a whole 30 minutes prior to their quoted time. They definitely deserve 5 stars for working diligently on a busy Wednesday afternoon! More
Satisfied The personal was very professional and courteous and did the work in reasonable time. Keep up the great job and I look forward to the next time. The personal was very professional and courteous and did the work in reasonable time. Keep up the great job and I look forward to the next time. More
Excellent experience with Southern RAM Service! This is my third time in to Southern for service on my Winnebago Travato based on a RAM Promaster 3500 chassis. Another first class experience! Glenn, This is my third time in to Southern for service on my Winnebago Travato based on a RAM Promaster 3500 chassis. Another first class experience! Glenn, my Service manager, always takes time to greet me with a smile and understand exactly what is needed. Keeps me informed during and completely explains when finished. The work was accomplished quickly and professionally. And the waiting room has great coffee and wireless! These are the only people I trust to work on my Travato! Very glad to have found them. More
Excellent I took my car in for its annual inspection after 10am and was impressed that I was out before noon. Great job, thank you impressive I took my car in for its annual inspection after 10am and was impressed that I was out before noon. Great job, thank you impressive More
Awesome Experience & Great Team My experience was very welcoming my first step in the dealership. Friendly, accommodating, knowledgeable, listened to my needs & wants, & was flexible My experience was very welcoming my first step in the dealership. Friendly, accommodating, knowledgeable, listened to my needs & wants, & was flexible. Josh was my outstanding salesman. Personable & caring. Frank is the best Manager! I will recommend Southern to all my friends! More