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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,836 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,836 reviews
July 22, 2018
Tune up Paid $508.00 for a tuneup on my 2000 Durango. Replaced spark plugs, spark plug wires, distributed cap and rotor button. I felt like this was an excess Paid $508.00 for a tuneup on my 2000 Durango. Replaced spark plugs, spark plug wires, distributed cap and rotor button. I felt like this was an excessive amount for this service. They have always treated me fairly. Service has always been good for both of my vehicles. The people that work there are very professional and courteous in every way. I just fell that I was overcharged for this service. $508.00 is too much for a tuneup. More
by AMSCPHILLRET
Verified CustomerEmployees Worked With
Glenn Farless is who I always deal with. He’s great at his job.
July 22, 2018
GREAT JOB. Sean is the man very energetic and doing everything he can to help is customers. The dealership treated me as if I was family not a customer. GREAT JO Sean is the man very energetic and doing everything he can to help is customers. The dealership treated me as if I was family not a customer. GREAT JOB SOUTHER DODGE. More
by Mattg2572
Employees Worked With
Sean Vaught
July 20, 2018
Southern dealership you lied Took my vehicle for annual inspection. Representative came back to inform me one of my brake light is not working; that was unfounded. Long story sho Took my vehicle for annual inspection. Representative came back to inform me one of my brake light is not working; that was unfounded. Long story short, rep lied. Will not come back. More
by OLIVEC1
Employees Worked With
Rep in service dept
July 20, 2018
Jamila Braxton Was very knowledgeable and helpful in finding a vehicle that suited my needs...l would recommend her as a sale rep to friends and family without hesit Was very knowledgeable and helpful in finding a vehicle that suited my needs...l would recommend her as a sale rep to friends and family without hesitation. .. More
by Deescar
Employees Worked With
Jamila Braxton
July 20, 2018
Top notch dealership Very simple and fast buying experience dealing with professionals that were not pushy at all. I would definitely recommend this dealership to anyone l Very simple and fast buying experience dealing with professionals that were not pushy at all. I would definitely recommend this dealership to anyone looking for great experience. More
by CWHITE14
Employees Worked With
Eddie Mac, Dan Jordan
July 20, 2018
Excellent Dropped my car off utilizing the overnight drop off to get a headlight replaced and they had it done quickly the next day. The staff had excellent cus Dropped my car off utilizing the overnight drop off to get a headlight replaced and they had it done quickly the next day. The staff had excellent customer service. More
by darryls12
Employees Worked With
Samuel Vanderslice
July 20, 2018
rough start beyond local control contacted employee quit All good financial less than 30 minutes but if you keep customer more than 8 hours you should offer lunch how do you loose keys All good financial less than 30 minutes but if you keep customer more than 8 hours you should offer lunch how do you loose keys More
by GPTEENEY
Employees Worked With
Verena Eissinger
July 20, 2018
To busy to answer phone Just a bad service department hope they get better, Had to call them 30 times before they called back.Maybe its just me because this is may 3rd bad ex Just a bad service department hope they get better, Had to call them 30 times before they called back.Maybe its just me because this is may 3rd bad experience with the service department. More
by c33is
Employees Worked With
Quency Murray
July 20, 2018
Great I have been using them for a couple of years and have always done me right. I tell everyone I know to use them, they are great. I have been using them for a couple of years and have always done me right. I tell everyone I know to use them, they are great. More
by bluedodge3500
Employees Worked With
Samuel Oni
July 20, 2018
Outstanding Service Service was completed on schedule with everything taken care of. Personnel were friendly and thanked me for choosing Southern . All Fluids were topped Service was completed on schedule with everything taken care of. Personnel were friendly and thanked me for choosing Southern . All Fluids were topped off. See you all next service More
by GDAYMATEUS
Employees Worked With
Nancy Showers
