
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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No oil in oil change Went in for state inspection had an oil change done on 2 July but they decide to change oil as well. The problem is the second oil change well they fo Went in for state inspection had an oil change done on 2 July but they decide to change oil as well. The problem is the second oil change well they forgot to add any oil and left the filler cap on top of engine. Then on top of that they made me feel like it was my fault... More
Missed diagnosis I brought my truck in for a P0740 fault, and it was explained to me that my torque converter was bad and based on my mileage I needed a new transmissi I brought my truck in for a P0740 fault, and it was explained to me that my torque converter was bad and based on my mileage I needed a new transmission. It took me 15 minutes and an input speed sensor for my transmission to fix it. More
Honesty and integrity It’s good to know that people listen to customers needs. There were two other people I think one is Alexandria and the other Joe. All of them made It’s good to know that people listen to customers needs. There were two other people I think one is Alexandria and the other Joe. All of them made me feel welcome and at ease of the situation that I had going on previous sales person Ruben Houston He needs to take notes from these individual. It’s not always about the sale I may not even be able to buy a car but the way you make me feel I might let my friends know and family know that can’t afford to get a car hey go see the sales person. More
Tire repair The team was fast and curtious and got me back on the road. I appreciate the level of service and always feel like one of the family. The team was fast and curtious and got me back on the road. I appreciate the level of service and always feel like one of the family. More
Great experience Friendly service , done on time. I would recommend them . I liked the hours they are open it allows to drop off early and pick up late . Friendly service , done on time. I would recommend them . I liked the hours they are open it allows to drop off early and pick up late . More
Express Service Come here for service - deliberately drive by other service centers & dealerships. I have come to expect nothing less than exceptional service from So Come here for service - deliberately drive by other service centers & dealerships. I have come to expect nothing less than exceptional service from Southern. Quick and timely service; also gave recommendations on upcoming services required. Overall good experience. More

Best experience I’ve had From the moment I came in Josh was super helpful and answered all of the questions I had. He is by far the best car salesman I have worked with. He ma From the moment I came in Josh was super helpful and answered all of the questions I had. He is by far the best car salesman I have worked with. He made the process of purchasing my car easy and simple on my end. Definetly a 10/10 and would recommend to anyone! More
service The appointment was made with ease. Upon arrival I was in and out within less than one hour for a oil and filter change as well as the 20 point inspe The appointment was made with ease. Upon arrival I was in and out within less than one hour for a oil and filter change as well as the 20 point inspection. I was advised at check out what might be required upon my next service/oil change. More

Good experience. All employees were very friendly and personable and I got the Jeep that I wanted within my price range. The wait was very long and I spent a total of All employees were very friendly and personable and I got the Jeep that I wanted within my price range. The wait was very long and I spent a total of about 8-9 hours total at the dealership but other than that everything was great! More
We were treated as Family! I have to say everything was going wrong with our car needs until we meet Antar! He listened and provided needed guidence. We felt comfortable and rel I have to say everything was going wrong with our car needs until we meet Antar! He listened and provided needed guidence. We felt comfortable and relaxed during our experience. More