Southern Dodge Chrysler Jeep Ram FIAT

Service was good but the Coolant has leaked all over the engine bay. Don't think there's a leak. Maybe lid wasn't all the way on engine bay. Don't think there's a leak. Maybe lid wasn't all the way on More

Customer Service was not very welcoming - no information really given and answers not real informative. The young lady I spoke to when I made the appointment was great. I was out within an hour, which was n really given and answers not real informative. The young lady I spoke to when I made the appointment was great. I was out within an hour, which was nice, but could definitely have been a better experience while there. More

They were attempting to add $4000 worth of add-ons there were not needed nor wanted. They would not remove them from the price. The vehicle had not arrived yet for anything to be added. were not needed nor wanted. They would not remove them from the price. The vehicle had not arrived yet for anything to be added. More

The guy that always services my car is always helpful and- now I’m just trying to hit the word cap? and- now I’m just trying to hit the word cap? More

Easy peasy, great customer service. I work down the street, it is easy to get in and out and customer service is always A+ I work down the street, it is easy to get in and out and customer service is always A+ More

My experience with the person that checked in my car for service was great. The technician that changed my vehicle oil. Did an extremely poor job servicing my car. They didn't replace my car's air filter co service was great. The technician that changed my vehicle oil. Did an extremely poor job servicing my car. They didn't replace my car's air filter cover. Nor did they reconnect the hose. Which resulted in me being stranded in Norfolk. I was able to repair temporary repair my car and drive home. Repair my car. This was totally unacceptable. More

Great All right Great service every time I go there Thank you for the great service you for the great service More

Service rep was amazing setup everything i needed. Very friendly and knowledgeable person. Thanks a bunch!!! Very friendly and knowledgeable person. Thanks a bunch!!! More

Everything was excellent except for the pickup; had a different advisor who not as efficient (courteous) as the advisor who checked me in different advisor who not as efficient (courteous) as the advisor who checked me in More

Took my truck for oil change and it got scratched. The dealership put me in a rental and sent the truck to the body shop to fix the damages caused by the dealership. When I received the truck back fro The dealership put me in a rental and sent the truck to the body shop to fix the damages caused by the dealership. When I received the truck back from body shop the paint job was terrible. The dealership did send the truck back in to get painted again and this time it came out a lot better. The main issue is there needs to be a form of quality control in the body shop and in the work shops. That truck should not have left the bay with the tech not pointing out the scratches. Also the truck should not have left the body shop with the terrible paint job that was conducted there. By implementing a simple quality program in the service department. You could prevent these issues ever being given to customers. You can go online and see how poorly the reviews are for both the body shop and dealership. I definitely recommend making some changes to help boost your customer rates. More