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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.1
3,402 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 3,402 reviews

March 09, 2026

2nd time in the past year that my vehicle was returned to me with 1 tire low on pressure. Immediately upon entering my vehicle at the dealership there was a low tire pressure warning on the vehicle dashboard More

by MOOREA1212
Recommend Dealer
No
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 08, 2026

Very friendly, professional and knowledgeable Sean was very professional and communicated very well. He answered all my questions and helped me out tremendously More

by KELLYEDWARDS11380
Recommend Dealer
Yes
Employees Worked With
Sean Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Walker
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 08, 2026

It was good even though they said my spare tire was good on the inspection. I don't have one More

by spadeologist73
Recommend Dealer
Yes
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to provide us with this feedback.

March 08, 2026

Each person with whom I dealt was interesting, pleasant and extremely helpful. They work well as a team. More

by Mary
Recommend Dealer
Yes
Employees Worked With
Several staff members.
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 07, 2026

Upon checkout the service rep added a service that i dod not ask for and was asking me to pay for it. After leaving one of my headlights no longer works. More

by LALAHATCHER3
Recommend Dealer
No
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 07, 2026

Quick and easy. Though there was a mixup with warranty coverage Received an invoice for a covered issue More

by dennis.futch
Recommend Dealer
Yes
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 06, 2026

Great interaction with service advisor. Quick service and was in and out bar quickly Very helpful More

by wpd211
Recommend Dealer
Yes
Employees Worked With
5 I can't remember
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 06, 2026

gave me a quote for my car way too low and i bought if from there felt like my time was wasted asking me to bring it so they can buy it back More

by kira.t0204
Recommend Dealer
No
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 06, 2026

I will come back for my next vehicle I will recommend this dealership to my friends More

by MWMANNICK
Recommend Dealer
Yes
Employees Worked With
Joseph
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March 06, 2026

N I was new to t his dealership since van nought as a handicapped vehicle elsewhere. This seemed to cause quite a bit of confusion when attempting to set up service for service. Must say have encou More

by marthahofler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unable to list anyone.
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Martha. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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