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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.3
2,761 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,761 reviews

December 31, 2023

Courteous, compassionate, and prompt in handling business, and we are so grateful for Mr. JoJo!!! Thank you. More

by aniteboone
Recommend Dealer
Yes
Employees Worked With
Todd Nichols, Todd Nichols
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Jan 09, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 31, 2023

Enjoyed my purchasing experience. I really felt that it was as important to them as it was to me to come away feeling good about my purchase. Ended up with the truck I wanted at a fai More

by twiggs83
Recommend Dealer
Yes
Employees Worked With
Todd Nichols, Todd Nichols
Report | Print
Jan 09, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 30, 2023

We came away feeling like we had known John , Ms. Prince and Joseph for a long time.. Presented options very clearly without being pushy.. Would definitely come back to the dealership and recommend t More

by girlforgod
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ailstock
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Jul 09, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Jul 10, 2024 -

girlforgod responded

You are welcome. The buying experience was awesome, BUT, the service experience was not! I will visit you next time I am in the market for a Jeep, but never again for service.

December 30, 2023

Was told credit checked once,that was NOT true and my credit report shows. Other than that great More

by arayna
Recommend Dealer
Yes
Employees Worked With
David Steinruck
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Jan 09, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

December 30, 2023

The process of completing the sale took way too long There was an issue with putting the rear license plate on and the issue should have been noticed earlier by the car dealer. Dave Barrett was excellen More

by GRIFFJ24
Recommend Dealer
Yes
Employees Worked With
Justin Cannaday & Anton
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Jan 09, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to provide us with this feedback.

December 25, 2023

Very professional, very nice , James was awesome and we appreciate all everyone did for us . More

by ASKEWSLANDSCAPINGSERVICE
Recommend Dealer
Yes
Employees Worked With
Todd Nichols, Todd Nichols
Report | Print
Dec 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 21, 2023

Worked with us to get a vehicle in a short time span. Was helpfull in getting financing. More

by DUNSTANDAVID9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Prince, Shawn Sanders
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Dec 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 19, 2023

Very pleasant experience everyone is so nice here. Smiles from the time you walk through the door. More

by Masterkevj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cannady
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Dec 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 19, 2023

Great experience. No pressure. Fair deals Overall a quality car buying experience. Would recommend anytime. More

by BENJAMINBONTRAGER
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ailstock
Report | Print
Dec 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 19, 2023

Everyone is always friendly and helpful. I always leave with the vehicle I wanted and am given the best price. More

by brucemclry
Recommend Dealer
Yes
Employees Worked With
Justin Cannady
Report | Print
Dec 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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