Southern Dodge Chrysler Jeep Ram FIAT

Mark Baillio Sr Business Manager helped me with my Jeep I was having problems with it. Another dealership had it for two weeks and could not fix it. So I called Mark he was the guy who financed my deal and h was having problems with it. Another dealership had it for two weeks and could not fix it. So I called Mark he was the guy who financed my deal and he is a great guy. I would go back and buy again. Mark contacted Sam Vanderslice in the service department and he had it fixed in two days. I have to thank the service department for great service and Mark for helping me out. You guys are greatly appreciated. Thank You Bob More

Great customer service and a very friendly staff. They make getting your vehicle serviced a great experience. They make getting your vehicle serviced a great experience. More

My buying experience was amazing everyone was very friendly and helpful. David in sales was extremely professional and knowledgeable. I’ll definitely be back in the future. friendly and helpful. David in sales was extremely professional and knowledgeable. I’ll definitely be back in the future. More

Southern Auto Group has pros and cons going for it like any other dealer. Pro: they have the largest selection of Chrysler, Dodge, Jeep, Alphas in the south norfolk area. They have the most amount of deale any other dealer. Pro: they have the largest selection of Chrysler, Dodge, Jeep, Alphas in the south norfolk area. They have the most amount of dealer locations available as well and the sales agents are all pretty nice. The Cons: are that they sometimes practice shady sales tactics instead of being upfront like most businesses their in the business to make a profit and they will use you to make their profit if you're an uneducated buyer. Which is dangerous especially in this area with such a large military presence alot of young people new to the military will get seated in an expensive over priced car that they can't afford. I've purchased 2 jeeps from this dealer ship my most recent purchase a new 22 Jeep Renegade they tried to sell me for somewhere around 37 thousand dollar I almost went through with the purchase when I saw that on their own dealer website they were offering the car for 26 thousand dollars. A whole 10 thousand dollars cheaper then was I was about to drive it off the lot for so I confronted the sales manager and got the car for the new advertised priced on the website. They claimed they were unaware of the price drop and apologized but regardless its embarrassing. Either you were being shady and you were trying to sell me an over priced vehicle to earn more commission or your ignorant of you vehicle inventory and pricing which is also bad on your part as a sales manager. All in all it's a dealership like most other. They're looking out for themselves and you have to do the same. But the selection of cars is nice and the southern guarantee is also a nice feature when buying a car with them. More

Great customer service! Everyone super friendly and knowledgeable! Would definitely return for all repairs on my cars! Everyone super friendly and knowledgeable! Would definitely return for all repairs on my cars! More

I have been attempting to get the suspension fixed in the Jeep Grand Cherokee L for close to 50k miles and it is still not fix. I have attempted to start a claim for a buy back it's still not being granted. Jeep Grand Cherokee L for close to 50k miles and it is still not fix. I have attempted to start a claim for a buy back it's still not being granted. I most likely will never buy a Chrysler product again after this experience. More

Excellent service in a timely manner. Always exceeds my expectations and get my vehicles in and out quickly. Always exceeds my expectations and get my vehicles in and out quickly. More

They knew my car and were quick and efficient. Very friendly staff. They will have my business till my car gets sold or expires. Very friendly staff. They will have my business till my car gets sold or expires. More

It took 3 hours to get an oil change and a state inspection rejection sticker. inspection rejection sticker. More