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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.3
2,764 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,765 reviews

September 03, 2023

Service and friendliness of staff was outstanding . You service deserves a five star rating and we look forward to our continuing relationship. More

by neelybill45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
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Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Sep 06, 2023 -

neelybill45 responded

You are most welcome. It was well earned praise and you team made us feel appreciated. Looking forward to our continuing relationship.

September 02, 2023

Good service, quick response to issues found, quality service and attention to our needs for a new car. More

by S1B00405
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey, Heather Prince, Todd Nichols
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Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response, Donald! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 02, 2023

Great Service! Everyone did a great job and very happy with the service! Thanks so much! More

by chrsturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Vanderslice, David Griffin
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Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 01, 2023

Dealership is clean and staff is very helpful. Easy in and out operations for quick service like oil change or state inspection. More

by donmorr123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember.
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Sep 01, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 31, 2023

I was referred by relatives, I was wearing of going to a dealership. To my surprise, Tom Green, my sales guy was awesome! No pressure, no xx, none of that. Made me and my wife comfortable. You really f More

by m.v.westlove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Green
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Aug 31, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 30, 2023

came in for my yearly inspection and an issue with my usb charging ports, both them were taken care of great service every time. More

by NASLLVP
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Moore in service
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Aug 30, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We always appreciate your continued loyalty and support!

August 30, 2023

Very professional and friendly staff, from sales to management. Even one week after getting my new car, they were able to answer any questions that I had. More

by RYANMALPAYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
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Aug 31, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 29, 2023

I dropped my vehicle off to have a recall completed on it and the dealership was very accommodating and gave me a rental car so I was not stuck waiting for the completion of the service. More

by tjmroby24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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Aug 29, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 29, 2023

Great job, work completed to my satisfaction. Service department person was a great very helpful. More

by tlctwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 28, 2023

Great service, my truck was ready at agreed upon time and I didn't have to wait in line. Very convenient, great value! More

by jeff.whippo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shala?
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Aug 28, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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