Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,870 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Southern Service Department is exceptional in every respect. Respects your time, the work is done perfectly, and their attitude is welcoming and positive. I wouldn't go anywhere else. respect. Respects your time, the work is done perfectly, and their attitude is welcoming and positive. I wouldn't go anywhere else. More
Worst experience ever, was lied to, and talked to as if I did not know any better. After being lied to and me calling out being lied to the service department admitting they lied and I was offered a car wa I did not know any better. After being lied to and me calling out being lied to the service department admitting they lied and I was offered a car wash. A horrible representation of “southern hospitality”. Looking forward to somebody contacting me to show that somebody actually reads this More
Came in for recall and oil change both of which were handled well. The only issue I had was that the technician failed the reset my oil life counter and placed a next service due sticker that did not al handled well. The only issue I had was that the technician failed the reset my oil life counter and placed a next service due sticker that did not align with factory specified interval. More
Sam Vanderslice is a one-of-a-kind service advisor to work with! He's fantastic! work with! He's fantastic! More
I had a great experience! !!I will definitely come back. People are very outgoing and patient!! !!I will definitely come back. People are very outgoing and patient!! More
Slow response to getting back to customer. Did not diagnose vehicle correctly. Took 45 minutes to have vehicle ready to pick up. And did not have vehicle pulled up to get in from where the pay Did not diagnose vehicle correctly. Took 45 minutes to have vehicle ready to pick up. And did not have vehicle pulled up to get in from where the pay area was. More