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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,819 Reviews
Call Service Center (757) 855-2277

1,819 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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October 20, 2022

Amazing service! Very friendly, helpful and overall great experience. Wait time was a bit longer than expected More

by owsanabria2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 18, 2022

Great customer service by Tina (Service Rep). She was hands on with my vehicle service. More

by patrickjones43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina (Service Rep)
Report | Print
October 14, 2022

The service representative Tina helped with the required maintenance and her customer service was amazing, great professional service. More

by DURANALVARADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
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Oct 14, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 14, 2022

It was a great experience but it'd be really nice if y'all would allow people to schedule an appointment for oil changes More

by bobbie.suepete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person
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Oct 14, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and will be here for any needs you should have in the future. Have a wonderful day!

October 13, 2022

I am not a fan of car shopping, but this dealership and their employees make the whole process enjoyable and easy. No pressure and no hassles. James Regan and Lowen were amazing to work with. More

by LISAGURKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Regan
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Oct 13, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 13, 2022

Sam in the service department is very good at his job. I bought my 1st vehicle from your dealership in 1997. Sam has always been there to help me get my vehicles repaired and back on the road. He always c More

by acs8365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in the Service Department
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Oct 14, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 12, 2022

Good, fast, reliable service. I use them all the time. Thanks folks. R/Jack M. More

by menendj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
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Oct 12, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 11, 2022

I love the Saturday drop in service option. It was efficient and easy to get an oil change and inspection. Thanks! More

by catherine.kilduff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina in service
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Oct 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 10, 2022

The customer service I received was great and it was completed in a timely manner. More

by ALRENADANTZLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 10, 2022

Convenience is there Clear communication is there Coffee is there Confidence in quality service is there More

by riverporteno13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine
Report | Print
Oct 10, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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