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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,953 Reviews

1,953 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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November 27, 2022

My warranty service call was handled very efficiently and professionally. I was in and out of the dealership in less than thirty minutes. More

by M.WAYNE.MCKENZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 21, 2022

No longer wait. Courteous service advisor and front desk personnel. Nice waiting area and comfortable seat. More

by GLOBAL_EXPRESS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Nov 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 20, 2022

Excellent service Sam Vandersluis knows his business He recommended another service which was not yet due, but by combining two items we were able to save money More

by PALMERS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vandersluis
Nov 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, Glenn! Have a great weekend!

November 19, 2022

Easy, complete and clear communication the whole service. Sam and Mx service personnel are excellent! More

by ELIZABETHURQUIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in Service Dept
Nov 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 17, 2022

They are always fast and easy. I never have to worry!!! They take going care of me...and my car!!! More

by 4EVERMADI07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He doesn't work there anymore
Nov 17, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 16, 2022

Staff is friendly. Service department gets you in and out quickly for the amount of people and vehicles there. More

by dannie.dunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, Dannie!

November 16, 2022

This is the best dealership in the area I bought it from this dealership and continue to use this dealership More

by abattle766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in service
Nov 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 16, 2022

Needed a state inspection, it was done in a reasonable amount of time. So every thing is good. More

by radjt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the person that helped me in service.
Nov 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, Robert! We appreciate your loyalty.

November 12, 2022

Outstanding very reliable analysis, service managers have complete details of service and accurate costs as stated. On time as promised. More

by mecook29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Nov 13, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 12, 2022

After a month and a half of no call backs or updates, even going there in person and being told “we will call you back,” only to get no call backs, I finally had to come pick up the van and take it somew More

by planetd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina
Nov 13, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com. We hope to hear back from you soon.

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