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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,312 Reviews

1,312 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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November 13, 2017

Recall Factory Warrenty I'm all about Time I had an appointment 7:30am they took my car right away, gave me a rental thinking I needed it for the day not less than 2 hrs they More

by Amiee N Lybrand
Customer Service
Recommend Dealer
Yes
Employees Worked With
Delisa Alvis
Nov 17, 2017 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Hi Amiee N Lybrand and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Southern Dodge Chrysler Jeep Ram. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 25, 2017

Polite, friendly I always leave feeling my vehicle is fixed and I don't worry. Service personnel are polite and friendly. I have been coming to this dealership for y More

by Kathy Van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Oct 03, 2017 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 20, 2017

Home Run Every Time !!! With Sam and Mike Leonard, all my vehicles I have serviced there come out flawless. Mechanical failures are to be expected but this team have the kno More

by Van Jeep Durango Dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Mike Leonard
Oct 03, 2017 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 04, 2017

Dodge For Life I have always enjoyed every transaction with the Southern Dodge Chrysler Jeep Ram. From my many drop offs for service to the two vehicles I have purc More

by Forgacs5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam in the Service Department
June 09, 2017

Great customer service and service advisor John was polite and courteous. The service department is very friendly. I will always bring my car back for service. More

by Kesha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
April 20, 2017

HORRIBLE service This is by far the worst place I have ever had the disadvantage of doing work with. I went in to get my car service and they have had it for a whole More

by Pissed!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Duane
April 07, 2017

Above and beyond They went above my expectations. After they patched my tire they put it back on and put my spare back under my truck. When I picked the truck up they More

by Chewby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
February 10, 2017

Worst service in the world This dealership is horrible. I brought my truck up to the repair center that I bought for there and waited hours before they got it fixed in the proce More

by Big white 567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Artie willams
November 18, 2015

WORST SERVICE I have come to this dealership for a diagnostic. The first time they told me the cost for the diagnostic would be covered under warranty and ended up More

by unsatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kent
June 26, 2015

Excellent service They have been keeping my car running for years now. Service department is fast and reliable. Will probably buy my next car at this dealership. More

by Max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
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