Back

Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,875 Reviews

1,875 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Sort by
March 30, 2022

Once again Tina and the service department were great. Awesome service. Very accommodating and helpful throughout the whole process. More

by creinhard01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Dickenson
Mar 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 30, 2022

Great service, friendly staff, but my goodness stop blowing up my email inbox begging me to leave this review. Love southern, xxxx whoever sends out this spam. Hope you get fired xxxxxxx. More

by RONALDEBEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Destiny, service advisor. 5 stars
Mar 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback, Ronald. Please know that your information has been forwarded to our leadership team for review to fix any issues you are experiencing. Be well.

March 30, 2022

Nice staff. . great service.. shuttle home offered love this place yes yes yes wonderful awesome More

by carmen.armstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names
Mar 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 29, 2022

I went in for an oil change and tire rotation. I got the oil change but there is no way I'm paying 65.99 for a tire rotation that's completed while the oil change is happening. I was told it was b More

by michealb66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your contribution. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. We hope to hear back from you soon.

Mar 29, 2022 -

michealb66 responded

Micheal Bernard 843-513-3191

March 27, 2022

Always have received prompt and courteous service from Southern Fiat. Will return soon for a recall on my 2019 Fiat 124 Spider More

by jward2865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina in Fiat Service
Mar 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 25, 2022

Anthony Carey was awesome to purchase from. Informative & helpful. Service visits have been great too. More

by jancline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 24, 2022

My experiences at Southern Dodge have always been good, the service and sales people are the best. More

by hsteig_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wood
Mar 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 24, 2022

Oil changed but annoying dashboard “change oil” button not reset. Hose to driver’s side window washer under hood broken. Since I almost never open hood and washer was working prior to dealer service I can More

by stephen_harriman
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know.
Mar 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your feedback, Stephen. We have forwarded your concerns to our service leaders who will be making contact with you to ensure your satisfaction. All the best.

March 22, 2022

Sam was extremely helpful and listened to my concerns. My vehicle was repaired correctly and Sam kept me updated on progress. More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Mar 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 22, 2022

My agent was nice , explained the whole process . Made me feel important I guess . Ok More

by EMILYRAN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Mar 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

...
134
...