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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,817 Reviews
Call Service Center (757) 855-2277

1,817 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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February 04, 2022

Totally awesome dealership. All of the personnel are professional and courtesy at all times. Will recommend anyone to shop here. More

by james.hoodjr65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 04, 2022

I’m always please when I come to this dealership because I’m always shown and given the upmost attention. The dealerships attention to detail in finding a way to correct my concerns when bringing my vehicle More

by krjones357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean O'Hara
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Feb 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 02, 2022

Love Tina she is the best. Thank you very helpful! All the time!!!!! Love the girls More

by PURPLEFLOWER44469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
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Feb 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 02, 2022

They provided same day service and got me out the door within hours. Integrity providing warranty work for $0. Thank you Jeep! More

by MICHELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Feb 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 31, 2022

Excellent Service provided with speedy service. Good customer Service. Good folow up on each step of the serice. More

by RCHANDRA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rozy
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Feb 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 30, 2022

Always so nice and professional. Service is quick and the communication with me is excellent. I’m a happy customer. More

by Idicioccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 30, 2022

I have been coming to Southern Dodge for at least 15 years and I have always been very satisfied. More

by chclen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson and Martin Jones
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Jan 31, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 28, 2022

Although there was a delay in my delivery, this dealership went above and beyond to take care of me. Highly recommend this dealership. More

by jerrolbwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, John and Melvin
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Jan 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 26, 2022

Tina is great and did an excellent job taking care of me and my vehicle. Thank you Tina! More

by LOWEN_JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
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Jan 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 26, 2022

SERVICE WAS GREAT; HOWEVER, I HAD TO WAIT APPROX 30 MIN. BEFORE ANYONE WAITED ON ME. I HAD AN APPT. AT 8AM AND WASN,T SEEN UNTIL 10:30AM More

by gr8ermnistry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NO NAME
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Jan 27, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your rating and feedback. We will be happy to have you speak with our service leaders regarding your wait time. In order for the team to reach you successfully, please provide us with your full name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

Jan 27, 2022 -

gr8ermnistry responded

JOHN HARRELL--757-472-4000

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