Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,816 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
I was 7th person in line for service and was out of there pretty quickly. Unfortunately if I was any later the wait would have been much longer. Next time I will arrive even earlier than the 0700 open to be pretty quickly. Unfortunately if I was any later the wait would have been much longer. Next time I will arrive even earlier than the 0700 open to be in and out faster More
Service reps were courteous and knowledgeable. Service was efficient and timely. Service experience was pleasant, looking forward to return for routine maintenance. was efficient and timely. Service experience was pleasant, looking forward to return for routine maintenance. More
Very courteous took all my information service was completed in a timely manner oil change and inspection . I bought the vehicle here all departments worked together to make my new car buying experien completed in a timely manner oil change and inspection . I bought the vehicle here all departments worked together to make my new car buying experience great. This was the first car that I have purchased in sixteen years. Thank you. More
The customer service is top notch. Rosie in service made me feel like I made the right choice buying and having my car serviced at Southern. I had so many good things to say about Southern, that my mom just me feel like I made the right choice buying and having my car serviced at Southern. I had so many good things to say about Southern, that my mom just purchased a new 2022 vehicle from there also. While I hope not to have my car in for service for awhile, I feel confident in knowing Rosie and the rest of the team will look out for it's and my best interest. More
I told them to take a look at my transmission to fix something and ended up getting something fixed for 1,800. Them when I called back and said I’m still having transmission problems. I was told I had t something and ended up getting something fixed for 1,800. Them when I called back and said I’m still having transmission problems. I was told I had to pay another diagnostic fee after I already said something was wrong with the transmission and I already paid for one during my prior visit. Why would I pay for a diagnostic and you just ran one last week??? That’s made me angry More