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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,814 Reviews
Call Service Center (757) 855-2277

1,814 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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January 04, 2022

Great Service and Fast. Thank you all at Southern Chrysler Norfolk Virginia for everything you all are doing . More

by GMOOREHEAD2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 30, 2021

Great customer service i really appreciate all the help and recommendations contained my vehicle during my service visit. More

by Gloriacampbell67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 29, 2021

Shawn Elza was more then helpful with an issue Iwas Shawn Elza was more then helpful with an issue I was having with the computer settings in my truck. Shawn and the technician literally went out of th More

by dcrain72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Elza
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Dec 29, 2021 -

dcrain72 responded

Keep up the good work! Maybe some of Shawn’s work ethic will rub off on others and then that dealership would be unstoppable!

December 29, 2021

As always, Tina Dickson continues to provide professional and genuine personal customer service care to me. Thanks. More

by andredlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Report | Print
Dec 29, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 28, 2021

I been coming here for 8 years and service always does the best to get you out as fast as possible. More

by ENGILLIAM79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Reynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean O'Hara, John Privett
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Dec 28, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 28, 2021

Everything was fine the process did not take long at all over all great experience More

by masterjtl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk there names
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Dec 28, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 27, 2021

Tina was knowledgeable and professional with our vehicle needs . Also, finished our van on time . More

by GPAUL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
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Dec 27, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 27, 2021

Fast and quality service but under staffed for the amount of business that is at The dealership More

by hacheney360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Dec 27, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 27, 2021

I have been going to this location for cars and car care since it was Green Gifford and now Southern Auto Group and I have been doing so because I have always gotten great cars and great service from this l More

by GUYLBAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickison
Report | Print
Dec 27, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 27, 2021

Outstanding service - Sam always treats me well and is the best service writer around. Thanks much Sam! More

by brad.clark32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam V. in service
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Dec 28, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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