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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,818 Reviews

1,818 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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October 11, 2021

Great! Fast and easy! Communication kept me in the loop the entire time because I did not wait for my oil change. More

by LDICIOCCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 11, 2021

Very helpful and have great customer service!!! They are quick and get your car back to you quickly!!! More

by NAVYET2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun novak
Oct 12, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 11, 2021

Great team that gives rockstar performance. We come back due to the service team support we get. More

by RDOUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : tina
Oct 12, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 07, 2021

Tina did a fantastic job getting the work done on my vehicle. She delivered as scheduled and communicated with me throughout the process. More

by LINGELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson in the Service Department
October 05, 2021

Tina was right on point with my service and time. She very informative about my service and thanked me for being with the dealership. A real pleasure working with her. More

by GEOANTH327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
October 04, 2021

Great reception, very courteous, was told that I would be there about an hour and a half, but was out in less than an hour. Great service. Walk around to where my vehicle was being serviced, and the technici More

by MUSICN757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

As always they did a fantastic job. I recommend them to all my friends and family More

by bluedodge3500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

It was good experience, quick turn around. I do not have anything else to say. More

by SANTEE_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley
October 04, 2021

I took my vehicle in for a routine oil change and tire rotation. Advisor informed me that it would be about a 2.5 hour wait. No problem!. After about an hour, my truck was ready! I appreciate the timel More

by frankmcmillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Burgos
October 04, 2021

I appreciate how promp, professional, courteous, and very respectful I received from your servicers. Thank you More

by grama22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A young lady in your service center
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