Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,824 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
The service department was quirtious and johnny on the spot. Moved my vehicle inside before I even left. The paper work was waiting with my key when I arrived to pick up the vehicle. spot. Moved my vehicle inside before I even left. The paper work was waiting with my key when I arrived to pick up the vehicle. More
Really good experience; Service Advisor was thorough and attentive, ensured a software update that I didn't even know about was performed. I've never had anything but 5-Star experiences at this service depa attentive, ensured a software update that I didn't even know about was performed. I've never had anything but 5-Star experiences at this service department. More
Good people great service with they had complimentary water or snacks while waiting but overall good water or snacks while waiting but overall good More
Had gotten a screw in my tire.Called to make sure I had tire road hazard on my 2021 Jeep trailhawk. Got a run around from service department said they couldn't say weather I had coverage or not.So hung up tire road hazard on my 2021 Jeep trailhawk. Got a run around from service department said they couldn't say weather I had coverage or not.So hung up the phone.Called back again ask who could tell me if I had road hazard coverage on my tires.Finally after being past around findly Got to finance office and they told me I had coverage. So finally got what I wanted to know.So removed my now flat tire and rolled it into service dept Young lady named Destany was so nice and very professional said I will take care of your tire and do all the checking I needed for coverage. Picked tire up the extra morning even though you had it ready for me my 5 pm the same day I dropped it off. Destiny should be promoted to a higher position she really seems to care unlike soany you have working in the service department More
Very satisfied with personnel and services providers. Phone call prior to visit answered my questions regarding times available and what to expect. Phone call prior to visit answered my questions regarding times available and what to expect. More
Customer Service was great and very good at what he do just great Service all around just great Service all around More
Alot of dedication , time and appreciation goes to Ant C. for helping me ( and my husband) fall in love with my car. I love it , thank you !!! C. for helping me ( and my husband) fall in love with my car. I love it , thank you !!! More