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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,982 Reviews
Call Service Center (757) 855-2277

1,982 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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December 16, 2021

My last experience was great from the time I arrived to the time I left. The new employees were very refreshing! I huge improvement from the last employees that I worked with. More

by cldeangelis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very informative and pleasant to work with.
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Dec 16, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 15, 2021

Southern Dodge did an Awesome job taking care of my automotive needs. Will definitely come back!! More

by D.CHERRY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 16, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 15, 2021

Best team ever to work with on my Jeep service. Professional, friendly, fast, efficient. Communicated every move. Set up a rental. All done very well. This is the only team & place that will ever t More

by barbkotchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in Service Dept.
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Dec 16, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 15, 2021

Fast service. Last time my issue wasn’t able to be fixed however this time it was. More

by acemerson90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
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Dec 15, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 14, 2021

Very professional service treated me with respect would recommend for your automotive needs and service More

by jamessmallsr
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 13, 2021

For routine maintenance, they are fast and when checking out, the ladies are always pleasant ensuring your needs are met More

by A.L.SAUNDERS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 13, 2021

The service there was great! Had everything explained to me beforehand, work was done in a couple hours. More

by g.lopez112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
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Dec 13, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response! We will be here for any needs you should have in the future. Have a wonderful day!

December 12, 2021

Service was pretty fast for my oil change. Much appreciated getting me in and out. More

by DAVIDV07
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 12, 2021

Great people. Awesome service. Left with a great new Jeep! Thank you for your assistance. More

by MLWhitehead777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 11, 2021

Terrible work. Had a headlight replaced and it was replaced wrong; there was condensation in it afterwards More

by WRUDOLPHMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina
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Dec 11, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention. We will be happy to work with you to fix your headlight and ensure that you are completely satisfied. We have included your feedback to our service team for review; in order for them to get in touch with you successfully, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

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