Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,814 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Another amazing service Heading into the center for the Express service is always a question of how many other beat you there. I was very please when the team told me it woul Heading into the center for the Express service is always a question of how many other beat you there. I was very please when the team told me it would be about an hour and an hour later my truck was ready. The whole team was great from checkin to checkout. As usual Glenn F and Amanda K (my normal folks) smiled and made me feel good about the service. More
Vehical Recall Notices We've been customers at this location for over 35 years. During that time we've purchased 3 new vehicles and had our others serviced there as well. Fo We've been customers at this location for over 35 years. During that time we've purchased 3 new vehicles and had our others serviced there as well. For this service visit I set up an appointment online for an early Monday morning appointment. Rather than sit and wait for the vehicle my daughter met me at the dealership when I dropped our 2018 Pacifica off Sunday evening. I put the recall notices in the service envelope along with the key and placed it in the drop box. The next morning I received a call that the vehicle was ready for pick up and they did a state inspection for free. Great surprise. My daughter brought be back over and we were out of there in 10 minutes. Great friendly service. More
Knowledgeable crew and helpful Mike Leonard Damn good mechanic best one on the staff. Denny Ambrose the best parts man on your staff. Company would be in SERIOUS TROUBL and helpful Mike Leonard Damn good mechanic best one on the staff. Denny Ambrose the best parts man on your staff. Company would be in SERIOUS TROUBLE IF THESE 2 MEN WEREN'T ON THE STAFF. DON'T HAVE ANYTHING TO DO WITH STAFF OR COMPANY. More
Speedy Service When I first arrived for a quick oil change, I was told it would be 2 hours. I had only been there for about 30 minutes when my car was done. I have When I first arrived for a quick oil change, I was told it would be 2 hours. I had only been there for about 30 minutes when my car was done. I have other services that need to be done on my car and I was given the approximate price of each service. More
New beginnings!! Samuel was accommodating and great. Sales reps were on point. I’m fully vested. Just be mindful of our time! I’m thinking about our next purchase. Th Samuel was accommodating and great. Sales reps were on point. I’m fully vested. Just be mindful of our time! I’m thinking about our next purchase. Thanksz More
In for a Recall and Oil Change I surprise of what a short wait I have for this services, was greatful because I had to to back to work, great job from the crew I surprise of what a short wait I have for this services, was greatful because I had to to back to work, great job from the crew More
Wheel bearing replacement Had an appointment for 730am. Took them a while to determine if it was the wheel bearing but once they did, it was extremely quick. Nancy was friendl Had an appointment for 730am. Took them a while to determine if it was the wheel bearing but once they did, it was extremely quick. Nancy was friendly and upbeat and was overall amazing. More
service department unhelpful everytime I call and someone finally picks up after the 5th attempt, they are rude and sound annoyed that I am calling. My car was left overnight to h everytime I call and someone finally picks up after the 5th attempt, they are rude and sound annoyed that I am calling. My car was left overnight to have an inspection done and told would be ready by 10am. Finally called me at 12pm to tell me it was almost done and asked if I wanted to have oil, rotation, etc done. When I said no but asked if they knew when it might be done they hung up. Frustrating. More
Awesome Service department was great. Quick, informative, very polite, clean. Everyone was nice and willing to help me with anything that I may have needed. G Service department was great. Quick, informative, very polite, clean. Everyone was nice and willing to help me with anything that I may have needed. Great experience More
Oil change I arrived at the appointed time and the car was ready in 30 min, just liked promised. Glad I purchased from the dealer. You get great service! I arrived at the appointed time and the car was ready in 30 min, just liked promised. Glad I purchased from the dealer. You get great service! More