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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,814 Reviews

1,814 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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September 24, 2018

Prompt I never had to worry about waiting too long at this center. Very prompt service with a friendly staff. They have what they call Southern Hospitality s More

by UTPARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Little
Oct 14, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the awesome review! If there is anything more that we can do please come back and see us again. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 24, 2018

2014 Chrysler 300 repair Brought our Chrysler 300 in for a State Inspection and to have an intermittently inoperative cruise control repaired. This was fixed in less than 2 ho More

by joanne-ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice and Joel Williams
Oct 14, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 20, 2018

Tire change Well I had a nail in my tire and I came to get it plugged. While waiting I was told that my oil need to be changed. So I had that taken care of too. E More

by LESHANNAH30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Livingston
Oct 14, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for taking the time to leave this wonderful review. Don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 19, 2018

Service center great, sales rep great. Service is always nice and friendly. I went to see if I could get out of lease and my Salesperson JR was very nice and helpful, bad news turned into More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Staton
Oct 15, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with JR and the rest of our team and we look forward to seeing you at our dealership in the future. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 19, 2018

Coating of my jeep I bought the coating for my new jeep and the side step that I purchased with my new jeep needed put on as well. We got a rental car for the day very q More

by Oh mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oksana
Oct 15, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the great feedback! We're very happy Oksana and our team were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 19, 2018

State inspection Had my car inspection done today. They are fast and reliable. Will use it all the time. Every time I call they are super effucie. More

by xbrettclarkx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Williams Joel D
Oct 14, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the great feedback! We're very happy that our service team were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 19, 2018

On time, very friendly, awesome experience . Great service, very friendly professionals who ask meif I could think of anything else , they should take a look at while I was there. No sooner had I More

by SHOWSE.SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simpson, salza
Oct 14, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the feedback! One of our top priorities is prompt, friendly, and exceptional customer care and we are proud that this was offered to you during your recent visit. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 18, 2018

Service advisors was not knowledgeable about her job Without looking at her computer or my vintage number tried to tell me my oil change was not free and I don't get a tire rotation then I asked for a wa More

by WHESLOP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JR Staton
September 18, 2018

Great service I've been coming here for over 8 years and get great service every time! Will not go anywhere else. The service department is always ready to help wi More

by HARRY8917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in the service department.
Oct 15, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your loyalty and for trusting us with your vehicle all these years. Drive safely and always feel free to reach out with any service questions. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 18, 2018

Nancy is excellent!! I was out of town when my car malfunction light came on. Nancy & Southern Jeep took care of me immediately so I had a safe return home! More

by cheriking77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy - service
Oct 15, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for this great review! We're excited to hear that Nancy took care of you! She is a great asset and we appreciate all she does. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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