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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,819 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,819 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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July 18, 2018
Recall and State Inspection As always, Sam was very helpful and made my visit quick and painless. Since my vehicle had a recall I was provided a free rental vehicle. I always rec As always, Sam was very helpful and made my visit quick and painless. Since my vehicle had a recall I was provided a free rental vehicle. I always receive top notch service when visiting Southern. More
by BR1549
Verified CustomerEmployees Worked With
Samuel Oni
July 18, 2018
Fantastic All around great people and great service. I don't need 25 words to Express how good this place is and how good the people treat you. Just 1, fantasti All around great people and great service. I don't need 25 words to Express how good this place is and how good the people treat you. Just 1, fantastic. More
by RSF33
Employees Worked With
Amanda Kelly, Scott Harrell
July 18, 2018
A day at the dealership It is always a pleasant experience when I bring in my car for service. Everyone is very friendly and helpful. It does take a while but it is worth the It is always a pleasant experience when I bring in my car for service. Everyone is very friendly and helpful. It does take a while but it is worth the wait to know they are taking good care of my vehicle More
by JANETINPUNGO
Employees Worked With
Glenn
July 16, 2018
Tire repair The team was fast and curtious and got me back on the road. I appreciate the level of service and always feel like one of the family. The team was fast and curtious and got me back on the road. I appreciate the level of service and always feel like one of the family. More
by DSTZLEWIS
Employees Worked With
Larry Floyd
July 16, 2018
Express Service Come here for service - deliberately drive by other service centers & dealerships. I have come to expect nothing less than exceptional service from So Come here for service - deliberately drive by other service centers & dealerships. I have come to expect nothing less than exceptional service from Southern. Quick and timely service; also gave recommendations on upcoming services required. Overall good experience. More
by pdqh2014
Employees Worked With
Tim Fridell
July 16, 2018
Great experience Friendly service , done on time. I would recommend them . I liked the hours they are open it allows to drop off early and pick up late . Friendly service , done on time. I would recommend them . I liked the hours they are open it allows to drop off early and pick up late . More
by MLIPIEKO
Employees Worked With
Unknown
July 16, 2018
No oil in oil change Went in for state inspection had an oil change done on 2 July but they decide to change oil as well. The problem is the second oil change well they fo Went in for state inspection had an oil change done on 2 July but they decide to change oil as well. The problem is the second oil change well they forgot to add any oil and left the filler cap on top of engine. Then on top of that they made me feel like it was my fault... More
by c33is
Employees Worked With
Quency Murray
July 16, 2018
Missed diagnosis I brought my truck in for a P0740 fault, and it was explained to me that my torque converter was bad and based on my mileage I needed a new transmissi I brought my truck in for a P0740 fault, and it was explained to me that my torque converter was bad and based on my mileage I needed a new transmission. It took me 15 minutes and an input speed sensor for my transmission to fix it. More
by COURSERM
Employees Worked With
Not listed
July 14, 2018
service The appointment was made with ease. Upon arrival I was in and out within less than one hour for a oil and filter change as well as the 20 point inspe The appointment was made with ease. Upon arrival I was in and out within less than one hour for a oil and filter change as well as the 20 point inspection. I was advised at check out what might be required upon my next service/oil change. More
by AB Ross
Employees Worked With
Amanda Kelly
July 13, 2018
Recall on transmission Reset computer IAW recall paperwork.on transmission parking locking pin. Received paperwork explaining recall fix ,and instructed to keep with vehicl Reset computer IAW recall paperwork.on transmission parking locking pin. Received paperwork explaining recall fix ,and instructed to keep with vehicle. hopefully this will be the last recall. More
by RBRT_KROLL
Employees Worked With
Sean Vaught
