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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,850 Reviews
Call Service Center (757) 855-2277

1,850 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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September 03, 2023

Service and friendliness of staff was outstanding . You service deserves a five star rating and we look forward to our continuing relationship. More

by neelybill45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
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Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Sep 06, 2023 -

neelybill45 responded

You are most welcome. It was well earned praise and you team made us feel appreciated. Looking forward to our continuing relationship.

September 02, 2023

Great Service! Everyone did a great job and very happy with the service! Thanks so much! More

by chrsturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Vanderslice, David Griffin
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Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 01, 2023

Dealership is clean and staff is very helpful. Easy in and out operations for quick service like oil change or state inspection. More

by donmorr123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember.
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Sep 01, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 30, 2023

came in for my yearly inspection and an issue with my usb charging ports, both them were taken care of great service every time. More

by NASLLVP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Moore in service
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Aug 30, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We always appreciate your continued loyalty and support!

August 29, 2023

I dropped my vehicle off to have a recall completed on it and the dealership was very accommodating and gave me a rental car so I was not stuck waiting for the completion of the service. More

by tjmroby24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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Aug 29, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 29, 2023

Great job, work completed to my satisfaction. Service department person was a great very helpful. More

by tlctwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 28, 2023

Great service, my truck was ready at agreed upon time and I didn't have to wait in line. Very convenient, great value! More

by jeff.whippo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shala?
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Aug 28, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 26, 2023

Tom Greene was excellent to work with. He found the exact car that we were looking for. He was friendly and diligent in handling our transaction. More

by courtneysnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Greene
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Aug 28, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 24, 2023

Great employees and very professional. Will return for more service on my Jeep Compass as needed More

by LISAXGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 22, 2023

My car was service for an oil change. Service was great and on time Will be back More

by WILLCOXPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
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Aug 22, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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