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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,912 Reviews

1,912 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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September 18, 2023

The overall Experience was easy, Customer Attentiveness was excellent with expedited service on a Saturday! More

by SNOOKNAUTICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express Team
Sep 18, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 18, 2023

I was checked in at 7:00 am. Went over with the service team what I wanted accomplished. Within an hour my needs were fulfilled and I went home. Great job! More

by RDAVIS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samual Vanderslice
Sep 19, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 18, 2023

Problem is not constant but they inspected the car and cleared it. If it returns we will take it back More

by rmnlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 18, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 17, 2023

The entire experience was 5 stars. The staff at the Jeep service group are always helpful. Wish I bought all my other cars here! More

by jsunsilver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 15, 2023

Great service as always! We have all of our vehicles serviced here, best CDJR dealer in Hampton Roads! More

by AMANDASHAW0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Amanda!

September 15, 2023

The Staff at Southern Dodge has, over the years, continued to friendly and professional. That's why I continue to shop there. More

by NAJ20113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam V.
Sep 15, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 15, 2023

Absolutely loved my truck and the service I received whenever I go for an oil change. The staff is always friendly , knowledgeable, and welcoming. Best experience I've ever had with a dealership and I More

by arenasimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baillo
Sep 15, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 14, 2023

The service was great and done quickly. Several customer support personnel checked in with me and even followed up to ensure there were no issues. More

by squish1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service department.
Sep 14, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 14, 2023

Great! This place is great, fantastic service fantastic technicians God bless Southern dealerships in America today. More

by JEDWHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Sep 14, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 14, 2023

My service experience was good. My check engine light came on shortly after picking my vehicle up. Without hesitation, the employees there gave me a loaner vehicle and assured me th More

by r.holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey
Sep 14, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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