Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,867 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Great and quick service. Dealer kept me aware of what was going on with my car and when it was ready. Dealer kept me aware of what was going on with my car and when it was ready. More
Outstanding work, sales reps are so warm and welcoming. Knowledgeable, mostly not time consuming, convenient. Knowledgeable, mostly not time consuming, convenient. More
service was good. did not take longer than an hour. was satisfied with the service provided did not take longer than an hour. was satisfied with the service provided More
Everything was terrific. Tina made sure that everything went smoothly without a problem. I will continue to bring my truck back again. Thanks Tina made sure that everything went smoothly without a problem. I will continue to bring my truck back again. Thanks More
I dropped off my vehicle the night before, parked it in the express lane. @0800 I came in to xx the status of my vehicle and it was parked in the back, not touched. The service department, the chick at the the express lane. @0800 I came in to xx the status of my vehicle and it was parked in the back, not touched. The service department, the chick at the express lane xx-in to Sam in the office and the manager in the back proceeded to argue with me about not completing my vehicle’s oil change bc I wasn’t “waiting in the vehicle and waiters come first.” My car was dropped off and was the ONLY car waiting the night prior. The manager tried to explain how their xx-in process works and tried to say there was oil changes before me that were not completed the day prior; only to prove to me my vehicle wasn’t even xx’d in their system, like he said they do every morning. I was in his office and he showed me on his monitor and took my last name down on a sticky note. When I told him I used to work there and that is not how the car drop off box works and no it hasn’t always been that way then all the sudden, I was right. Everyone wasted my time and argued with me about a system they were completely wrong with. The only person who deserves a 10 is the technician who did the actual work on my car. More
Was having a bunch of issues with my '21 RAM 2500. They troubleshooted correctly and solved the issues. Awesome work! They troubleshooted correctly and solved the issues. Awesome work! More