Back

Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,867 Reviews

1,867 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Sort by
July 03, 2023

Great and quick service. Dealer kept me aware of what was going on with my car and when it was ready. More

by JONLUKEBEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Jonluke!

June 30, 2023

Outstanding work, sales reps are so warm and welcoming. Knowledgeable, mostly not time consuming, convenient. More

by GTHOMAS90.GT25
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, George!

June 28, 2023

service was good. did not take longer than an hour. was satisfied with the service provided More

by BRYANAHAYWOOD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Isha!

June 26, 2023

Not a long wait for a first come first serve vehicle serving, and a very nice and comfortable waiting area. More

by sweeteajunkie6
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
No one imparticular
Jun 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 25, 2023

The dealership is clean, courteous and doesn’t require appointments for oil changes and tire rotations. More

by majormother60
Recommend Dealer
Yes
Employees Worked With
Kate
Jun 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 23, 2023

Everything was terrific. Tina made sure that everything went smoothly without a problem. I will continue to bring my truck back again. Thanks More

by TFORBES5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tina in service
Jun 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 22, 2023

The dealership was clean very friendly they know what I needed and wanted everything went smooth More

by stallionjc2001
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam vanderslice
Jun 22, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 22, 2023

I dropped off my vehicle the night before, parked it in the express lane. @0800 I came in to xx the status of my vehicle and it was parked in the back, not touched. The service department, the chick at the More

by ELIZABETHURQUIA
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Everyone in the service department
Jun 22, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention, Elizabeth. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 22, 2023

Was having a bunch of issues with my '21 RAM 2500. They troubleshooted correctly and solved the issues. Awesome work! More

by jacob.a.poehl
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina
Jun 22, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 21, 2023

Great service. Everyone was professional and helpful. Everything was accomplished with no hassle and on time. More

by parner84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin , Todd Nichols
Jun 21, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again so soon, Paul!

...
85
...