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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,873 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,873 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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May 27, 2023
This Dealership is very customer oriented. The people working there cares for the customer, that's what makes me continue to come back. The people working there cares for the customer, that's what makes me continue to come back. More
by lorenzopeanut
Verified CustomerEmployees Worked With
Can't remember anyone by name
May 25, 2023
It was good. But truck was clean inside and outside when dropped off. Mud splat all down both sides. Was not happy that. But service was good. But truck was clean inside and outside when dropped off. Mud splat all down both sides. Was not happy that. But service was good. More
by bigrich5620
Employees Worked With
May 24, 2023
I had issues with my service, as indicated in the optional responses below, but all were resolved to my satisfaction by a customer service agent. optional responses below, but all were resolved to my satisfaction by a customer service agent. More
by joseph.martel
May 23, 2023
The check in process is ridiculous cars being checked in before one that were already in line when telling techs they ignore you when you speak to the service manager he stated it is a problem when a soluti before one that were already in line when telling techs they ignore you when you speak to the service manager he stated it is a problem when a solution was offered he didn’t want to try it More
by DRBUNORA
Employees Worked With
Service manager
May 23, 2023
Great customer service received at this location your Greenbrier location needs some work. I was told by the customer service agent Bryan at the Greenbrier location several times I will be contacted, Greenbrier location needs some work. I was told by the customer service agent Bryan at the Greenbrier location several times I will be contacted, but I always ended up having to call him to find out the status of my vehicle More
by KGRESHAM1
Employees Worked With
May 23, 2023
Despite having two very long lines, they were still able to get my vehicle inspected and get the oil changed by the afternoon. Great service and very personable people to deal with. to get my vehicle inspected and get the oil changed by the afternoon. Great service and very personable people to deal with. More
by DALEJOHNSON67
Employees Worked With
I don't remember her name
May 22, 2023
Excellent customer service every time we have to bring our car in. Never have any issues that Southern Dodge can’t fix for us. We have been buying all of our cars from Southern Dodge for a long time. our car in. Never have any issues that Southern Dodge can’t fix for us. We have been buying all of our cars from Southern Dodge for a long time. More
by patriciaharvey777
Employees Worked With
May 19, 2023
Dealership did a very good job. Truck was service were completely in a timely manner Truck was service were completely in a timely manner More
by ed_196150
Employees Worked With
May 19, 2023
On Time, took me right in. Checked in with me later in the day. Ensure I got a loner and out the door promptly. Very polite staff and the truck was returned washed. Checked in with me later in the day. Ensure I got a loner and out the door promptly. Very polite staff and the truck was returned washed. More
by PATRICK.ASHLEY
Employees Worked With
Tina Dickinson
