Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,872 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
The service writer was personable and engaging. Service was timely and complete. The cashier was pleasant. Waiting area was clean and the Wi-Fi was nice to have. All in all 5 stars as always. Service was timely and complete. The cashier was pleasant. Waiting area was clean and the Wi-Fi was nice to have. All in all 5 stars as always. More
I arrived close to lunch at dealership was greeted rite away and told that a couple of customers were ahead of me. With that being said was still out of their in a short time away and told that a couple of customers were ahead of me. With that being said was still out of their in a short time More
Speed of service and professionalism of the employee of whom I worked with. Her name is Haley. whom I worked with. Her name is Haley. More
Excellent customer service, waiting area for customers was clean and the service was fast and my service advisor was very friendly was clean and the service was fast and my service advisor was very friendly More
awesome as always- they are overworked but you would never know it !!! all smiles all the time- very friendly and professional never know it !!! all smiles all the time- very friendly and professional More
Quick and fast service went early in morning before it got to late and wasn’t there for long loved it. got to late and wasn’t there for long loved it. More
My visit was shorter than expected. Matt explained everything to me ina way that I understood. He had a great personality and wonderful customer service. Matt explained everything to me ina way that I understood. He had a great personality and wonderful customer service. More
Tina in the maintenance department understand that I am hearing impaired and cannot use the phone. She is wonderful to text me appointment times. For years now, she has personally made things easier for me hearing impaired and cannot use the phone. She is wonderful to text me appointment times. For years now, she has personally made things easier for me by allowing me to text her information in advance. This last time, we were afraid it was going to be something serious like a module in the computer or maybe even the computer itself. Luckily, after a 45 minute or so wait, she called me over to tell me it was a fuse!! So relieved!! Everyone there, including the mechanics are always so friendly and personable and makes me feel so welcomed. They take time to explain to me exactly what is going on. It is very much appreciated! More