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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,872 Reviews

1,872 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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May 16, 2023

Very very appreciative service friendly courteous variative to service needs. In a timely matter. Perform good service More

by CHERYLJACOBS413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again!

May 15, 2023

The service writer was personable and engaging. Service was timely and complete. The cashier was pleasant. Waiting area was clean and the Wi-Fi was nice to have. All in all 5 stars as always. More

by OBXVEALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown Service Personnel
May 15, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 14, 2023

Tina (service advisor) always does a good job. can't complain. friendly and customer service oriented. More

by JESSEGZAPATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tina - service advisor
May 15, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 12, 2023

I arrived close to lunch at dealership was greeted rite away and told that a couple of customers were ahead of me. With that being said was still out of their in a short time More

by edwardgiovengo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 11, 2023

Speed of service and professionalism of the employee of whom I worked with. Her name is Haley. More

by Foedot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley
May 12, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again so soon!

May 10, 2023

Excellent customer service, waiting area for customers was clean and the service was fast and my service advisor was very friendly More

by suppo40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 09, 2023

awesome as always- they are overworked but you would never know it !!! all smiles all the time- very friendly and professional More

by JAVAJP123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us! We appreciate your consistent and ongoing contributions.

May 08, 2023

Quick and fast service went early in morning before it got to late and wasn’t there for long loved it. More

by brown.dominique14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again!

May 05, 2023

My visit was shorter than expected. Matt explained everything to me ina way that I understood. He had a great personality and wonderful customer service. More

by JGILBERT768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt from the service department’s
May 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 05, 2023

Tina in the maintenance department understand that I am hearing impaired and cannot use the phone. She is wonderful to text me appointment times. For years now, she has personally made things easier for me More

by judigodsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
May 08, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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