Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Shane Suver was the original consultant I dealt with. He was helpful with my first test drive of an F-150. He was not pushy nor did he belittle me being female. On my second visit, Shane was busy with anoth was helpful with my first test drive of an F-150. He was not pushy nor did he belittle me being female. On my second visit, Shane was busy with another customer but made sure I was being helped by John Barron until he could be freed up. Once he helped me again he gave me his full attention. John Barron is a Sales Manager and was up front with me about my 2 trade ins and gave me a fair deal. I was pleased with all the staff I had contact with. Even the Finance guy, Cameron, was helpful in answering questions. I would happily do business at Hall Ford int he future. More
Katie Healy was very helpful and friendly ,I would recommend hall dealership to all my frind, my overall experience is always a good one when i come to hall ford all of the employee go out of the way. recommend hall dealership to all my frind, my overall experience is always a good one when i come to hall ford all of the employee go out of the way. to meet your need. The quaity of work and the price is outstanding More
Katie was awesome! She was very helpful, friendly and provided outstanding customer service! I was hesitant to use Hall Ford's Service Department (because I was comfortable with prior Ford dealer's Serv provided outstanding customer service! I was hesitant to use Hall Ford's Service Department (because I was comfortable with prior Ford dealer's Service Dept), her service will keep me going back! Thanks Katie! More
Mark Stanley was my sales rep. and he did an excellent job. I would recommend buying a vehicle from Hall Ford because of my interactions with him. He did everything I asked and ensured that every need I job. I would recommend buying a vehicle from Hall Ford because of my interactions with him. He did everything I asked and ensured that every need I had was meet, both promptly and to my full satisfaction. Sincerely, SSG John A. Grabowski Dive Company USA More
Outstanding customer service! Exceeded expectations, highly recommend this dealership for service and sales. Completed work well before promised time, good job by all! Will continue to bring my vehicles highly recommend this dealership for service and sales. Completed work well before promised time, good job by all! Will continue to bring my vehicles here for any future service requirements. Thanks again! More
Katie was very helpful in re-ordering a coupon book that I had misplaced. She walked me thru the services I needed and advised me on services that could wait. I appreciated her integrity in not pushing serv I had misplaced. She walked me thru the services I needed and advised me on services that could wait. I appreciated her integrity in not pushing services that were unnecessary at the time. Thank you Katie! More
We've purchased 4 vehicles and our son has purchased 1 We've purchased 4 vehicles and our son has purchased 1 vehicle, each time has been a pleasant experience, the staff very friendly, on this purchase, We've purchased 4 vehicles and our son has purchased 1 vehicle, each time has been a pleasant experience, the staff very friendly, on this purchase, they worked to get the best apr rate, I will recommend to my friends and famliy to go see Gus Griffin at Hall Ford. More
Shane Suver was very easy to deal with. He was very pleasant, had a good sense of humor, and really knew his cars. We would definitely recommend dealing with Shane. He even came in on his day off to me pleasant, had a good sense of humor, and really knew his cars. We would definitely recommend dealing with Shane. He even came in on his day off to meet with us. The manager offered us a very fair price on our trade and we were very pleased with the overall deal. This is our second new car purchase from Hall and we will be back again. More
My wife and i recently purchased a new 2010 Ford Fusion from Hall automotive and i would have to say that i had the best auto buying experience i have ever had. We came in not needing to purchase a new veh from Hall automotive and i would have to say that i had the best auto buying experience i have ever had. We came in not needing to purchase a new vehicle and Mark Stanley and the rest of the Hall Ford automotive team made us a deal that we could not refuse. I would HIGHLY, HIGHLY recommend Hall Ford to anyone who is in the market for a new vehicle. You will not be pressured and you will find that they are very willing to listen and to give you what it is that you are looking for. I was able to talk to anyone there about the deal all way from Daniel Nance (general manager) to John Barron (New vehicle sales Manager) who helped tremendously in the deal and all were very helpful and left me feeling like i was getting the best deal. I would highly, highly recommend Mark Stanley for a sales associate. He was tremendously helpful and was ery willing to listen to us even when we decided to change the vehicle that we were looking at. Overall a very good experience. More
We gave the ratings above due to Isa Saunders' outstanding customer service, great attitude and pleasant manner. Thanks, Eric & Lisa Morris ps: The length requirement for this review is rid outstanding customer service, great attitude and pleasant manner. Thanks, Eric & Lisa Morris ps: The length requirement for this review is ridiculous, and while I am glad to give Hall Ford and Isa Saunders a good review, I do not feel the need to write an essay. Thank you. More










