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Southern Ford

Newport News, VA

4.6
3,438 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 3,438 reviews

January 03, 2010

Shane Suver was the original consultant I dealt with. He was helpful with my first test drive of an F-150. He was not pushy nor did he belittle me being female. On my second visit, Shane was busy with anoth More

by Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Suver and John Barron
December 31, 2009

Katie Healy was very helpful and friendly ,I would recommend hall dealership to all my frind, my overall experience is always a good one when i come to hall ford all of the employee go out of the way. More

by adaye28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
katie healy, Katie Healy
December 19, 2009

Katie was awesome! She was very helpful, friendly and provided outstanding customer service! I was hesitant to use Hall Ford's Service Department (because I was comfortable with prior Ford dealer's Serv More

by Gentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Healy, Katie Healy
December 18, 2009

Mark Stanley was my sales rep. and he did an excellent job. I would recommend buying a vehicle from Hall Ford because of my interactions with him. He did everything I asked and ensured that every need I More

by alexgrabowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stanley, Mark Stanley
December 18, 2009

Outstanding customer service! Exceeded expectations, highly recommend this dealership for service and sales. Completed work well before promised time, good job by all! Will continue to bring my vehicles More

by mas1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie/Katie, Cassie Verones, Katie Healy
December 08, 2009

Katie was very helpful in re-ordering a coupon book that I had misplaced. She walked me thru the services I needed and advised me on services that could wait. I appreciated her integrity in not pushing serv More

by leahcraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Healy, Katie Healy
December 08, 2009

We've purchased 4 vehicles and our son has purchased 1 We've purchased 4 vehicles and our son has purchased 1 vehicle, each time has been a pleasant experience, the staff very friendly, on this purchase, More

by pawpawof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark the used car manager, Gus Griffin my salesman, Gus Griffin
December 07, 2009

Shane Suver was very easy to deal with. He was very pleasant, had a good sense of humor, and really knew his cars. We would definitely recommend dealing with Shane. He even came in on his day off to me More

by Craig A C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Suver
December 06, 2009

My wife and i recently purchased a new 2010 Ford Fusion from Hall automotive and i would have to say that i had the best auto buying experience i have ever had. We came in not needing to purchase a new veh More

by richardsallee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stanley, Mark Stanley
November 29, 2009

We gave the ratings above due to Isa Saunders' outstanding customer service, great attitude and pleasant manner. Thanks, Eric & Lisa Morris ps: The length requirement for this review is rid More

by hallford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders, Isa Saunders
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