Southern Ford - Service Center

Been to Southern Ford Service a few times and have had great service each time. John helped me the last time he’s very friendly and knowledgeable. Does a great job of explaining the process and details re great service each time. John helped me the last time he’s very friendly and knowledgeable. Does a great job of explaining the process and details regarding the services I’ve needed. Plan on going back if the need for service arises. More

I have not made a visit since October 2023 I have not made a visit since October 2023 when I bought a 2023 Bronco made a visit since October 2023 when I bought a 2023 Bronco More

Made arrangements for oil change and brake check. Service was fine and fairly speedy. No problems. Service was fine and fairly speedy. No problems. More

Stephanie was great they got my car done in less than an hour. I was very happy hour. I was very happy More

In and out quickly. Worker noted my registration sticker was missing. Worker was friendly with a smile. Worker noted my registration sticker was missing. Worker was friendly with a smile. More

Highly disappointed. Purchaed a Ford Ranger when it was Hall ford. Called the service department when the emissions light came on while traveling. Just wanted to speak Purchaed a Ford Ranger when it was Hall ford. Called the service department when the emissions light came on while traveling. Just wanted to speak to a technician to make sure car was safe to drive home to Virginia. Sat on side of road in S.C. while talking to call taker who knows less about cars than I do. He tried to call a technician to answer my question but they were not answering the phone. Asked him to walk over to service to get help, found out they are not even in same building. Clearly a call center not the dealorship. He stated would leave an emergecny mesage and I would be called back. Firday MARCH 30TH now is Tuesday April 2 no call. Called Ford dealorship in Manning S.C. they called me back right away and got me an answer. So no will not buy my next ford from this dealorship. Since became southern ford not hall poor service in many ways, but wasted to much time already. More

Started rough. Could not get an appointment due to a lack of response to the 3 or 4 phone messages I left for a callback for an appointment. Showed up on a Saturday Could not get an appointment due to a lack of response to the 3 or 4 phone messages I left for a callback for an appointment. Showed up on a Saturday to get an oil change and was asked if I had an appointment. I let Edwin know of my quandry and that I had traveled 45 minutes to get there. I came on the next Tuesday and was asked if I had an appointment!!!! EDWIN CAME THE RESCUE. He got me the oil change quickly and I was on my way. More

Great experience. Love the pick up and drop off service. It makes having vehicle serviced much easier. Love the pick up and drop off service. It makes having vehicle serviced much easier. More

I have always found everyone to be very professional, courteous and helpful. I would highly recommend Southern Ford to anyone that will listen. courteous and helpful. I would highly recommend Southern Ford to anyone that will listen. More