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Southern Ford - Service Center

Newport News, VA

4.7
1,935 Reviews

1,935 Reviews of Southern Ford - Service Center

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September 13, 2022

Very prompt and keep you well informed, to include estimated wait time for your service. Very clean facility and all employees are friendly and polite More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
September 09, 2022

Everyone at Hall Ford was wonderful, excellent customer service. Eddie Marshall was especially helpful with my F450. Very knowledgeable and thorough! More

by Kristen Paster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones, Stephanie Spangler, Ted Desantis, Mike Lewis, Eddie Marshall, Jon Conway, PJ Actlis
September 08, 2022

Everyone from the call center, to who greeted me when I walked in, the man who gave me a shuttle ride, and who I was serviced with we’re all so very kind and helpful. The tech assigned to my vehicle was th More

by Callie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Conway, Craig Spriggs
September 01, 2022

Personnel are some of the nicest that I have ever encountered at any business. Makes you want to bring your vehicle into Hall Ford whenever there is any problem. More

by Dbldip97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Desantis, Mike Lewis
August 30, 2022

Absolutely wonderful service and experience! Very professional and caring. Stephanie Spangler went the extra mile to ensure we were well taken care of. Stephanie Spangler is a Super Star! More

by Joshua.Forbes2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
August 28, 2022

At arrival I was told their were several ahead of me. My wait was less than hour. More

by davidlitzinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
August 26, 2022

Timing, attention, care ready when told it’s ready for pickup. Follow up is algo hreat More

by MiraLou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, James Paulhamus
August 20, 2022

We bought our Lincoln MKX from Hall Ford, and they have been servicing our vehicle ever since. We have always received excellent service, and Stephanie Spangler is a big part of this. She is a ray of Sunsh More

by Teblafem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
August 17, 2022

The service department work is fine. Disgusted with Ford. Henry would have found a way to build a car without chips or made his own. More

by dmcquillen76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Conway
August 16, 2022

Awesome service. ..great people and environment. Mrs spangler always makes sure im taken care of... More

by Sheppardjames83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, Cameron Oneil Womack
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