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Southern Ford - Service Center

Newport News, VA

4.7
1,935 Reviews

1,935 Reviews of Southern Ford - Service Center

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August 11, 2022

I like going to this dealership because one of their service advisor Stephanie Spangler is phenomenal when it comes to helping her customers need. She is always polite and respectful, she listens to he More

by Del C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
August 06, 2022

I arrived for my appointment for service, and was greeted warmly. I sat in the waiting room and waited for my truck to be ready. My F-150 Lariat was ready in just a little over an hour and I was pleased wi More

by silva.eddie446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones
August 02, 2022

Respectful and courteous and friendly. Take took with you. I only had an oil change. More

by wilma.atkins
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Conway
August 01, 2022

Everything was great. They were super polite, fast and kind. They took care of my car and we’re very informative when I called with my silly questions never making me feel More

by Hoperenaydennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
July 31, 2022

After some initial frustration on our part, the service manager and general manager went beyond our expectations to make things right and make us happy. Thankful to them for trying so hard. I will have no More

by nsgarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dobson, Jon Conway
July 30, 2022

Great service department. Honest and no pressure. Mile was awesome. They gave me a Repeat customer discount. Very appreciative. More

by Karel_curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
July 28, 2022

Excellent service and very friendly staff with amazing customer service!! Very happy with the service that was done on my Jeep! Thank you!!! More

by sunflower2879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones, Stephanie Spangler, Ted Desantis, Mike Lewis, Eddie Marshall, Jon Conway, PJ Actlis
July 25, 2022

Markus mitchell is outstanding We’ll take our cars to wherever he works Super great mechanic More

by Pmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markus mitchell
July 24, 2022

They did a very good job servicing my vehicle and they are polite and helpful. More

by Flower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They are all excellent
July 23, 2022

Hall Ford is a great place to have your vehicle service, the staff is very knowledgeable, helpful and friendly. I prefer Hall dealership over the other's in the area. More

by edoc001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones
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