Back

Southern Ford - Service Center

Newport News, VA

4.7
1,935 Reviews

1,935 Reviews of Southern Ford - Service Center

Sort by
June 16, 2022

Professional, courteous and efficient. Appointment scheduling was easy and fast. On time service and fast maintenance repair. More

by Allbol9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Conway
June 15, 2022

Work was completed in a timely manner. The service department staff were very polite and professional. More

by chretienw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones
June 14, 2022

Easy online scheduling, on time appointments, friendly helpful service reps, completed work according to my request. I trust Hall Ford to do it right ✅️. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
June 09, 2022

Service agent was outstanding. She researched my Ford advantage and found extra funds to subtract from my bill More

by lcgolfer87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones
June 03, 2022

I had a good experience at the dealership fast and pleasant everyone was helpful thanks More

by sonofsam06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones, Stephanie Spangler, Ted Desantis, Mike Lewis, Eddie Marshall, Jon Conway, Rae Cooper
June 02, 2022

I have been a customer at Hall Ford for more than a decade and they have never failed to be friendly and helpful. All of my vehicles have been well cared for by the whole team. I'm happy and so are my More

by kmcguffee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Conway
June 01, 2022

Got quick appointment, called Thursday got Saturday appointment. Friendly service. They Went the extra mile. More

by Bln60347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, Ted Desantis
June 01, 2022

Rea Cooper and Jeff Dobson were amazing. Truck was really dirty after the work complete. More

by abldo2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick George, Jeff Dobson, Rae Cooper
May 29, 2022

I am satisfied the services I have received from Mike Lewis and Hall Ford Service dept. More

by taehz60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
May 28, 2022

Service Technician was great. Staff very polite and caring.. service was completed to my satisfaction . Wait time was very good. More

by Randsoliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
...
161
...