Back

Southern Ford - Service Center

Newport News, VA

4.7
1,934 Reviews

1,934 Reviews of Southern Ford - Service Center

Sort by
July 07, 2021

Attentive to what I needed looked at for my truck and they kept me informed of what they found, suggested service options , and even got me in for a oil change last minute. More

by billsfan66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted Desantis
Jul 13, 2021 -

Southern Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2021

I really enjoyed the great service provided for my SUV! More

by rhodaholt1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Rodgers
Jul 01, 2021 -

Southern Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 24, 2021

I have been Happy with the service provided every time I’ve taken my vehicle in there for repairs it’s one of the best service facilities in the area as far as I’m concerned thank you More

by E2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
Jun 28, 2021 -

Southern Ford responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 22, 2021

I took my 2015 Fusion in for what I thought was a simple tire repair because Hall Ford removes the tire and patches rather than shoving a plug through the cord. A bit later Jon came out and explained the ho More

by Kenn
Recommend Dealer
Yes
Employees Worked With
Jon Conway
June 20, 2021

Everything was taken care of, took care of a problem they found! So kinda spent the day! But they need to reset air condition to cold!! More

by Mo
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
June 20, 2021

Took my 2004 F150 in for service. The service writer did a great job!! Kept me informed & got job done very quickly and at a good price!! More

by jomosr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
June 19, 2021

Check in was efficient and car was ready when promised. Check in was efficient and car was ready when promised. Check in was efficient and car was ready when promised. More

by Ma1zenBlue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
June 19, 2021

Great service, everyone very accommodating and professional. Will and Mike did an excellent job. The department is clean to include the waiting area. Will and Mike made all options known.! More

by Thebear122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Rodgers, Mike Lewis
June 16, 2021

Michael Lewis was remarkably pleasant to work with, friendly, worked fast, and I saw nobody wearing masks, which was extremely joyful! I had to change my type of visit from "wait for car" to "leave ca More

by SailFree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
June 16, 2021

Thanks for the help on my f150 today and taking the time to help with my phone.very short wait I was surprised thank you More

by andyeller56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Desantis, Dakota Booth
...
165
...