Southern Ford - Service Center

Transmission specialist did horrible job. Recommended new transmission due to car age. Took to transmission specialist. Fluid in car just extremely low. No transmission needed. transmission due to car age. Took to transmission specialist. Fluid in car just extremely low. No transmission needed. More

This was by far the most frustrating experience I've had with a dealership. My vehicle was in the shop here for over two weeks. I could never get Stephanie on the phone to talk to her about my questions and with a dealership. My vehicle was in the shop here for over two weeks. I could never get Stephanie on the phone to talk to her about my questions and concerns. The only way I could ever get in contact with her was via text message and that was if she even responded to my text messages at all. I would ask very basic questions like if my vehicle had been looked at yet (which they had my vehicle 2 business days before it was actually brought into the shop to be diagnosed). I was very disappointed with my experience here and More

Service work was fine. Found service rep a little condescending. Insinuated that the tires on the vehicle "what did you have somebody do it in the yard". Not sure why he would make this comment. I am condescending. Insinuated that the tires on the vehicle "what did you have somebody do it in the yard". Not sure why he would make this comment. I am going to assume it was either because I am African-American or because Mr. Lewis concluded I didnt have the funds to have tires put on somewhere professionally. His comment was not only offensive but not appreciated. More

I had my F150 crewcab towed to Hall Ford. They had it fixed the next day. Thank you William! The service was finished faster than expected. Thanks Hall Ford! fixed the next day. Thank you William! The service was finished faster than expected. Thanks Hall Ford! More

The service was great. However, I was quite apprehensive with about half the people I saw wearing masks riding below their nose, both staff and customers. with about half the people I saw wearing masks riding below their nose, both staff and customers. More

I appreciate the personal care I receive from Stephany. The service department is excellent and professional. I have been a Hall Lincoln customer for 6 years The service department is excellent and professional. I have been a Hall Lincoln customer for 6 years More

I use Hall Ford all the time for my maintenance work. The service department is always friendly and easy to work with. I trust the people there to do the work right and they have met my needs. Good place to service department is always friendly and easy to work with. I trust the people there to do the work right and they have met my needs. Good place to use. More

I’m so pleased with the service I received. They are very responsive to text and email. I received a list including the prices of the recommended services to choose from. The work was done and I received a responsive to text and email. I received a list including the prices of the recommended services to choose from. The work was done and I received a text letting me know the car was ready. More