Southern Ford - Service Center

Fast and Friendly Service. Very happy with the service provided from Ms. Lemons and the dealership team. I would absolutely recomend this place to as many people I can! Very happy with the service provided from Ms. Lemons and the dealership team. I would absolutely recomend this place to as many people I can! More

Finally fixed! Lisa Anderson is wonderful! After having a recalled fuel flange replaced, my gas gauge would not register correctly. After the 2nd time of going back Lisa Anderson is wonderful! After having a recalled fuel flange replaced, my gas gauge would not register correctly. After the 2nd time of going back to get this fixed, Lisa Anderson said she had a recent customer with the same issue. Ms. Anderson went back and worked with the technician to FiNALLY get my fuel gauge fixed! It is so wonderful to know that someone , like Ms. Anderson is willing to go above and beyond to help her customer. Words cannot express how grateful I am to have had her to assist with my issue!. Please give that lady a raise! More

Service Quick and great service. We pay a lot of money for these vehicles when we take them in for service we should have a free wash service. Quick and great service. We pay a lot of money for these vehicles when we take them in for service we should have a free wash service. More

Fast service Great place to get your car serviced. Advisors were prompt with estimated repair time. Car was returned the same way I left it. Good job Great place to get your car serviced. Advisors were prompt with estimated repair time. Car was returned the same way I left it. Good job More

Best customer service Love my truck and am very greatful for the customer service Lisa Anderson provides , she goes above and beyond and I am very thankful , definitely an Love my truck and am very greatful for the customer service Lisa Anderson provides , she goes above and beyond and I am very thankful , definitely an asset to the Ford Family More

Best Service Department Ever Lisa does a great job tracking and coordinating my vehicle care. If only human health systems could be as efficient, it would be an awesome world. I'm Lisa does a great job tracking and coordinating my vehicle care. If only human health systems could be as efficient, it would be an awesome world. I'm in and out in the minimum time, the customer waiting area is comfortable, with multiple amenities. My favorite dealership, and Lisa is a huge part of why. More

Justin is the real deal! Justin has and continues to fight for me with a warranty co that tries to get out of covered repairs! He is knowledgeable, candid, and upfront with me Justin has and continues to fight for me with a warranty co that tries to get out of covered repairs! He is knowledgeable, candid, and upfront with me about my repair needs. The diagnostics and repairs done so far have been on point. He has been there for me and I am considering buying my future cars from this dealership! Quality of service and the evidence that this dealership will not sell me a bad car/truck makes me a potential customer for life. More

Friendly Always quick friendly and willing to help or suggest a solution. This dealership is always available to us and we like the selection of new and used v Always quick friendly and willing to help or suggest a solution. This dealership is always available to us and we like the selection of new and used vehicles. More

Very Helpful Staff While my daughter was away at school this Ford Dealer took good care of her vehicle. We are lifetime Ford owners and appreciate the kindness and helpf While my daughter was away at school this Ford Dealer took good care of her vehicle. We are lifetime Ford owners and appreciate the kindness and helpfulness of the staff. On my last call to the dealer, Service Manager "Alicia" was prompt to assist in our needs of a complete service record of the vehicle. As my daughter is now out of the state; it will be helpful to have this report for past and future reference. Thank you for your understanding and helpfulness! More

Excellent service advisor While driving our SUV last week, we had to pull off road due to a broken belt. Called USAA for a tow then we called Hall Ford. We were able to get i While driving our SUV last week, we had to pull off road due to a broken belt. Called USAA for a tow then we called Hall Ford. We were able to get in that day and our parts were ordered with impeccable timing. Our vehicle was ready the next morning and runs as great as ever. Lisa was a pleasure to work with and I feel confident that she will be able to address any future needs we may have with upkeep. She has a nice personality and I need someone with a big one to handle my personality. We miss working with Elizabeth Crotts and were thrilled to know she was promoted but she assured us that Lisa was our go-to person. Thank you guys once again and also to the mechanics who keeps our baby running smoothly. It was a pleasure. Sincerely, The White's More