Southern Hyundai Newport News

Oscar was fantastic. From the moment he introduced himself to the final gong on the sale he was the consummate professional. Courteous, friendly and helpful. When he didn't know an answer to a quest himself to the final gong on the sale he was the consummate professional. Courteous, friendly and helpful. When he didn't know an answer to a question, he didn't try to fake his way through. He politely and honestly told me he didn't know but he would find out... and each time I was given the correct answer within 5 minutes. When I told him what kind of car I was looking for and what my price range was he didn't try to sell me more than I wanted or needed but listened to me and showed me EXACTLY the car I was looking for at the right price. There was never a moment where I felt like I was being pressured. Oscar let the car and the test drive get me interested and patiently and politely made sure he knew my expectations. I was given every piece of information about the vehicle that I asked for and all my questions were answered without fluff or bluff. I felt that I could trust Oscar. I have had many run-ins with stereotypical "used car salesmen" and it was refreshing to meet Oscar, Jerry Gehrig, and the entire team at Hall Hyundai. More

Well as all knows going to look for a car and purchasing a car can be very challenging. Especially when you don't have any credit and starting from scratch. My experience was great with Manager Jerry Gehri a car can be very challenging. Especially when you don't have any credit and starting from scratch. My experience was great with Manager Jerry Gehrig and Sales employee Terry Hert. They were very professional, courteuos and was able to address all of my concerns. They also did help me find a car that I liked. Jerry is an awesome manager. He has a great personality and is engaging and willing to help. And Terry, he is a very generous person,very knowledgable and good at assisting with the most valuable opinions. Any questions, they can answer them for you. I am very blessed and thankful to have a good customer service experience with Jerry and Terry. Thanks guys u r thee best!!! More

We did our research before we went in, so we knew we wanted a Sonata, but Mr. Meyer was very knowledgeable and very patient in letting us test drive several models. We were originally looking for the Li wanted a Sonata, but Mr. Meyer was very knowledgeable and very patient in letting us test drive several models. We were originally looking for the Limited, but after driving both the Limited and Sports Edition, we decided we liked the Sports Edition better. We found ALL the employees at this dealership to be incredibly friendly, very informative, and best of all: not pushy. They let us make our own decisions and didn't pressure us into buying anything extra, they just let us know what all of our options were and were very good at explaining the legal mumbo jumbo to us. They were also FAST once we had made our decision and the paperwork didn't take all day. I felt that Guy Meyer was the easiest, most laid back car salesman I have ever spoken to, while still maintaining a high degree of professionalism. I would recommend this dealership to anyone. And I LOVE my new Sonata! More

My wife and I just stopped in to look quickly since not familiar with Hyundai, as part of considering to buy a used Volvo XC90 or Honda CRV. The sales rep did a great job in a short time contrasting and s familiar with Hyundai, as part of considering to buy a used Volvo XC90 or Honda CRV. The sales rep did a great job in a short time contrasting and showing us the various features of a Santa Fe. His manager added to this with contrasts with pros and cons of the CRV and other makes of similar SUVs, even going on-line to ensure the research data was independent and objective. The manager also worked up great price deal, using a wide range of incentives and trade in (on a non-functioning vehicle, no less) to get us the features we wanted at an excellent price, well below the competition. But the car sold itself with performance, features, and comfort. Can't beat the warrantee. They did all the work for us, so the whole experience was easy, thorough and enjoyable. We were able to take the car we ended up buying as a loaner overnight to ensure we really wanted it. We were able to use a very helpful interactive display in the showroom to understand the vehicle features. As a result we were able to make a decision quickly based on many factors, with minimum complexity to the information. Jerry in particular was impressive with the speed of decisions and actions, knowledge across manufactures, and customer interface. We came away very happy! More

I was hesitant to switch car dealers as I had previously owned a Honda Fit. A friend of mine recommended that I check out the Hyundai line and I am so thrilled that I did. Hall Hyundai of Newport News is an owned a Honda Fit. A friend of mine recommended that I check out the Hyundai line and I am so thrilled that I did. Hall Hyundai of Newport News is an awesome place to do business. My sales person, Oscar, was so personable and friendly! He made me feel so comfortable on my test drive and was instrumental in convincing me that a Hyundai Elantra was a much better choice than a new Honda Fit. The new car sales manager Jerry helped make the whole deal a great experience. The $1000 factory rebate was an added bonus, and I loved ringing the gong when my sale was complete! More

I started my search on-line so by time I got into the dealership it only took me 2.5 hours to buy a new car. I spent more than I wanted but I will have no maintenance costs for the first 4 years which is dealership it only took me 2.5 hours to buy a new car. I spent more than I wanted but I will have no maintenance costs for the first 4 years which is great for me. Their financing department gave me a much better interest rate then my credit union. Over all a very good experience. More

My daughter and I were looking for a vehicle for her use. Upon arriving at the dealership I dreaded getting out of my vehicle, having had bad experiences in the past I tried to have a positive outlook. Oscar Upon arriving at the dealership I dreaded getting out of my vehicle, having had bad experiences in the past I tried to have a positive outlook. Oscar Macedo greeted us with a smile and handshake, somehow I felt this experience would be different just by his gentle demeanor. We were looking for a Honda that I saw listed on HallAutotv.com, he wasn't sure if the dealership had the car. We went inside the dealership to ask the used car manager, Dave Gosselin. He knew exactly what vehicle I was looking for and we immediately were shown the car which had just arrived and was being cleaned. From the test drive, the application process and finally the deal; we were treated with respect and superb customer service from Oscar and Dave. We had a terrific experience and I would definitely recommend this dealership. More

I found everyone I worked with at Hall Hyundai friendly and informative, but not pushy. Our primary sales rep, Terry Hert, told us exactly what we needed to know about our primary car choice and did not t and informative, but not pushy. Our primary sales rep, Terry Hert, told us exactly what we needed to know about our primary car choice and did not try to push us to buy immediately or to buy a car we did not want. When they did not have one type of vehicle we wanted to test drive, they were quick to get one the next day for us to compare. Once we had compared all the vehicles we were interested in, Jeffry Gehrig gave us a price on our first option that was right in line with where we wanted to buy. The whole experience was easy and haggle free which was a nice change of pace from past experiences. We would definitely buy here again when we are in the market for a Hyundai. More

My car buying experience at Hall Hyundai in Newport News, VA was nothing I expected it to be. A few months prior to visiting Hall Hyundai, I had visited a Subaru dealership. I felt as if the salesman heard n VA was nothing I expected it to be. A few months prior to visiting Hall Hyundai, I had visited a Subaru dealership. I felt as if the salesman heard nothing I said to him. Of course walking into Hall Hyundai, I thought I would receive that same treatment. Knowing that my credit is beyond terrible, I had honestly gone into the dealership expecting to get turned down. I immediately told Nick that my credit was terrible and he assured me that he would get me into a car (I've heard that before). He suggested a few cars that was well in my budget, but of course neither of those vehicles was what I wanted. I expected Nick and the team (Jerry and Devin)to insist upon me getting one of the vehicles that was suggested to me, but they proved me wrong. They had gotten me approved for a 2010 Tuscon, but I did not like the vehicle when I drove it. I told the team that I wanted to test drive the 2010 Santa Fe. Knowing that this particular vehicle was priced higher than the Tuscon, I didn't expect them to be able to get me approved. Nick, Jerry, and Devine did all that they could to get me into the vehicle of my choice, all while being professional, polite, and most of all, patient with me. Nick and myself walked the car lot until I found what I wanted. Needless to say, I am a proud owner of a 2010 Santa Fe. Thanks Hall Hyundai of Newport News! More

"Let me show you this or this", that is normally what you here when you walk on to a car lot. At Hall Hyundai of Newport News, VA, I heard "Welcome, is there a vehicle in particular that you wish to see?" Th here when you walk on to a car lot. At Hall Hyundai of Newport News, VA, I heard "Welcome, is there a vehicle in particular that you wish to see?" The team at Hall Hyundai was extrememly polite and showed great patience with me. Nick and I must have walked the entire lot looking at just about every Sonata there was. After choosing the vehicle of MY choice, Nick assured me that he would have me driving off in it within a short time frame. nOf course I did not believe it would happen that quickly, but non the less, I said okay. Much to my disbelief, Nick was right, and I was in and out with a 2011 Sonata. To make a long story short, if you want to get business done right, go to Hall Hyundai in Newport News. Nick, Jerry, and Devine will make your car buying experience a pleasure! More