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Southern Hyundai Newport News

Newport News, VA

4.7
2,710 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 2,710 reviews

January 20, 2010

Jamie Cornette was knowledgeable, professional, and personable. Exercised just the right sales approach - wanting the sale, but not in an overly aggressive manner. Jamie thoroughly pointed out all of More

by cmitri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Cornette
January 06, 2010

Can not say enough good things about this dealership. I have bought numerous new cars over the years and can say without hesitation that this was the best purchase experience yet. Pleasant and polite sale More

by newhyundaibuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Pauley and Nick Vendt (General Manager)
December 29, 2009

Our Experience with Hall Automotive was great in all areas and would return again and recommend the Dealership to Family and Friends. Everyone from the Salesman To His Manager and the Accountant who p More

by john223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Pauley
December 20, 2009

Alex and Dick, the General Manager, were professional, courteous, and extremely helpful. It was my first experience buying a new car on my own, and they answered all my questions and met all my requireme More

by 218kittycat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Pauley and Dick, General Manager
December 05, 2009

We planned to buy a used Hyundai from Hall Hyundai in Newport News. We told them our limit was $7000 with our trade-in. Hall said they’d let us know when a used vehicle within that range arrived. The sal More

by scoxon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
general manager
Dec 22, 2009 -

Southern Hyundai Newport News responded

We are very sorry that when you originally came into the dealership there was a misunderstanding that caused you to have an unpleasant encounter with us. We are very happy that we could change your bad experience into a good one. Hall Hyundai prides itself on 100% customer satisfaction and when a customer has had a bad experience such as you we are glad when we can change it to a good one. We would really like to thank you for your feedback without it we would have never known that you weren’t pleased with our service. Since we did turn this situation into a good one we would really like to encourage you to re-review your comment. Again, we thank you. Please let us know if there is anything that we can help you with or do for you in the future.

Dec 22, 2009 -

scoxon responded

I appreciate Hall working out a fair deal with us after becoming aware of the problem. We were called by a manager after reporting the initial negative experience. I tried to update my review then, but was unable to locate it. We are satisfied with our vehicle and the way our problem was addressed and corrected.

Dec 22, 2009 -

scoxon responded

I appreciate Hall working out a fair deal with us after becoming aware of the problem. We were called by a manager after reporting the initial negative experience. I tried to update my review then, but was unable to locate it. We are satisfied with our vehicle and the way our problem was addressed and corrected.

Dec 22, 2009 -

Southern Hyundai Newport News responded

I am very happy you are satisfied with your purchase and the way things were handled. You can edit your review at anytime by logging into your account-go to my account and then dealer reviews.

December 02, 2009

What a great car buying experience the entire staff was friendly, there were no hassles or high pressure even at the point where most dealerships have always tried to pressure us into buying all the extra More

by gsepchef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Hert, Dave Gosselin
November 30, 2009

The employees worked with us to help us find the right car and deal for us. They even took care of our kids so we could sign the paperwork. It was the best car buying experienace I have ever had. I would More

by jke1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
November 22, 2009

Everyone at your dealership from your parts manager to your service advisors were very polite and helpful. I will continue to bring my vehicle to your dealership and will recommend your dealership to my f More

by Kelsea01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Malizia
November 12, 2009

Buying a vehicle from Hall Hyundai of Newport News was a great experience for me. I would recommend it to anyone. I bought a used truck for a great price and felt very comfortable during the buying proces More

by jhill2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Cornette
November 11, 2009

I picked out the vehicle I wanted (2009 Hyundai Genesis) after discussing options with Jamie. The one I had chosen had to brought to the dealership from VA Beach. A traffic backup on I64 resulted in the v More

by asaneagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jamie Cornette Sales Consultant/Nick Vendt General Manager/Devin Sheldon Business Manager/Chris House Asst Service Manager
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