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Southern Kia - Greenbrier
Chesapeake, VA
387 Reviews
Southern KIA-Greenbrier in Chesapeake has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 387 reviews
November 06, 2023
Service (oil change and lube) was quick but it took a little more than 2 hours for my car to get into the shop and finished with the very short maintenance. I don't know if staffing shortage was an issu little more than 2 hours for my car to get into the shop and finished with the very short maintenance. I don't know if staffing shortage was an issue or not. There were many customers already at the service center when I arrived shortly before my appointment at 9 am. More
by joseph.joyner.jr
Verified Customer
November 06, 2023
Fast and efficient. This is my summary of last week's visit to southern kia of greenbrier. This is my summary of last week's visit to southern kia of greenbrier. More
by jacklyn.derrico
Employees Worked With
November 05, 2023
Tricia was nice and she did the best she could as an advisor and so wa Rebecca . The management team is very hands off and don’t seem to care , poor leadership, communication skills and etiquette. Very advisor and so wa Rebecca . The management team is very hands off and don’t seem to care , poor leadership, communication skills and etiquette. Very disappointing and displeased at the lack of effort and the way I was treated like a number instead of a human More
by DDBINGHAM
November 05, 2023
I know it’s not the dealerships fault but the communication has not been very well about parts waiting for my truck, nor any updates provided at any point my truck has been there for over a month communication has not been very well about parts waiting for my truck, nor any updates provided at any point my truck has been there for over a month More
by RDSETGO
November 05, 2023
My advisor was professional and the wait time was minimal. Awesome service and technicians. Thay even vacuumed my car. minimal. Awesome service and technicians. Thay even vacuumed my car. More
by shaboutit25
Employees Worked With
November 05, 2023
Horrible service experience when taking my vehicle in. Service advisors don’t know how to handle matters professionally and neither does management. Service advisors don’t know how to handle matters professionally and neither does management. More
by Avocado
November 05, 2023
Everyone was very professional and helpful. It was a stress free experience. Winston is a top notch salesman. It was a stress free experience. Winston is a top notch salesman. More
by JUNIOR.BURCH
November 04, 2023
1400 appointment, took 2. 5 hrs for a oil change and rotate tires. Walk ins where taken care of first before me. I was asked about tire rotation but nothing that it was extra u 5 hrs for a oil change and rotate tires. Walk ins where taken care of first before me. I was asked about tire rotation but nothing that it was extra until I went to check out of the service department. More
by BOLEN719
Employees Worked With
November 01, 2023
Terrible communication with the customers and not transparent with information that needs to be shared. transparent with information that needs to be shared. More
by Terrence.davis61
