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Southern Kia Virginia Beach
Virginia Beach, VA
271 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 271 reviews
Verified Customer
Helpful October 23, 2023
Poor communication. They transferred my appointment from Buick to Kia without informing me and then left me in the dark all day about my car. When I called to check in - They transferred my appointment from Buick to Kia without informing me and then left me in the dark all day about my car. When I called to check in - no one could tell me where my vehicle was and if it was done. It took a sales person physically walking over to get me an answer. More
by arikmsnyder
Employees Worked With
Chase
October 23, 2023
Accurate estimation of wait time. Service dept kept me informed of where I was on line. Service dept kept me informed of where I was on line. More
by matthewtonelson
October 23, 2023
Always helpful and very prompt and courteous. Keeps you informed about the process throughout the service Keeps you informed about the process throughout the service More
by BRADYRULZ99
October 22, 2023
Service was good. They could not tell me why my Telluride sensors make my car beak at the toll booth...concerning They could not tell me why my Telluride sensors make my car beak at the toll booth...concerning More
by CJ33
October 22, 2023
Professional, courteous. My vehicle was ready sooner than I expected in spite of staff shortages. My vehicle was ready sooner than I expected in spite of staff shortages. More
by MGGALEOTA
Employees Worked With
October 22, 2023
Very responsive and attentive to my needs and requests. A most professional staff always pleasant and helpful. And take great care of my Niro. Which I love! A most professional staff always pleasant and helpful. And take great care of my Niro. Which I love! More
by MSVOLK25
Employees Worked With
October 21, 2023
They replaced my alternator but now my car rattles loudly every time I start it, it doesn't shift gears properly, and they didn't even finish covering my battery compartment. Highly disappointing with how mu every time I start it, it doesn't shift gears properly, and they didn't even finish covering my battery compartment. Highly disappointing with how much I had to pay for repairs. More
by QA
Employees Worked With
October 21, 2023
Very helpful and knowledgeable about my vehicle and the staff went beyond the requirements assisting me with the process of having my vehicle serviced staff went beyond the requirements assisting me with the process of having my vehicle serviced More
by SHRIMPSPOP
