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Southern Kia Virginia Beach

Virginia Beach, VA

4.0
236 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 236 reviews

October 12, 2023

Customer service was great and the work completed was also very good. The issue never getting a call back from leaving a message and having to wait two to three months to get scheduled for service. The l More

by HUSSEYVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady at the express desk was great
Oct 12, 2023 -

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

October 12, 2023

Outstanding customer service will be back for services . Ms. Tracey was nice and friendly . I really appreciate it More

by Knimmo91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
Oct 12, 2023 -

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 12, 2023

I had a great experience with Southern Kia in Virginia Beach . Nice friendly staff parts department is off the chain. More

by jdw0306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 12, 2023

Clean, courteous, and friendly. Service advisor friendly,professional and knowledgeable. R.T. Ives my advisor. More

by TWELLMAN1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. RT. Ives
Oct 12, 2023 -

Southern Kia Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Oct 12, 2023 -

TWELLMAN1955 responded

Thank you.

October 12, 2023

The scheduling for oil change & following up service once getting there was helpful. The waiting location is a nice place with friends fly folks. Finally glad to have been able to get the oil change & filte More

by CAPT.BTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2023

Always friendly professional hospitable knowledgeable and willing to help. Everyone appears to enjoy their job More

by WGANDERSONFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
Oct 12, 2023 -

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2023

Had two issues come up with my car doing the state inspection they were able to get parts and repair it still got out in 4 hours More

by EVERSOLECL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 12, 2023 -

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 10, 2023

Guest services was very helpful. I appreciate the staff. Friendly and polite. Labor work is a little high. More

by R1SHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Southern Kia Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 09, 2023

I was immediately impressed by our salesman Ronald. He was not pushy, listened carefully to my needs and went above and beyond to make our new car purchase a smooth and pleasant experience. He even per More

by rcwindward
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Sumption
Oct 09, 2023 -

Southern Kia Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 09, 2023

Great service. Professional and offered coffee. A little bit long than expected but overall I was pleased with service More

by ymylesmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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